Drag & Drop

Agentic AI Explained: APIs, Identity, Security, and Enterprise Readiness
Why AI doesn’t create problems — it exposes them.

In this episode of Drag & Drop, Feroz Khan speaks with Miroslav Samoilenko, Director of Solution Architecture at JELD-WEN, Inc., who brings nearly 30 years of experience across enterprise systems, traditional software development, and low-code.

As organizations move from chatbots to agentic AI, the conversation is shifting from experimentation to real-world execution.

But here’s the reality:

AI doesn’t create new problems.
It exposes the ones already inside your enterprise.

In this episode, we explore what that means for enterprise teams, architects, and technology leaders.

In this episode, we cover:

•What “agentic AI” actually means in simple terms
•Why AI amplifies existing issues in data access and governance
•The hidden risks around APIs and enterprise architecture
•Identity challenges when AI agents interact with systems
•Why zero-trust security becomes critical in an AI-driven world
•How low-code platforms like Mendix enable faster enterprise delivery
•The evolving role of developers, architects, and product owners

As AI agents begin to access data, call APIs, and trigger workflows, organizations must rethink how systems are governed, secured, and scaled.

This is not just a technology shift.

It’s an operating model shift.
Tell us what you loved about this Episode.
Website: itracusa.com
Contact: Feroz Khan
🎙️ This episode is brought to you by ITRAC.

ITRAC builds AI-ready, low-code-enabled teams.

We help organizations move from AI pilots to real production execution through:

• Strategic Staffing
• Enterprise AI & Low-Code Training
• Agentic AI Bootcamps
• CoE & Governance Advisory

AI creates momentum.
Execution creates advantage.

Whether you're scaling delivery or building your AI capability — we help you build it right.

Who governs AI agents inside enterprise systems?

In this episode of Drag & Drop, Feroz Khan speaks with Gonçalo Borrêga, VP Product, AI & AppDev at OutSystems, about one of the biggest questions emerging in enterprise technology today.

As AI moves beyond chatbots into agentic systems that can write code, make decisions, and act across enterprise applications, organizations are facing new governance, security, and architectural challenges.

This conversation explores what happens when AI moves from experimentation into mission-critical production environments.

Topics we cover include:

• Why agentic AI changes how enterprises think about governance
• The emerging risks of prompt injection and uncontrolled AI agents
• Why traditional IT governance models break down with AI
• How AI is changing the role of developers from coders to system architects
• Whether AI will lead to the “death of SaaS”
• Why enterprise application platforms must evolve to support AI-driven development

Gonçalo shares insights from working closely with organizations adopting AI inside enterprise application platforms and mission-critical systems, and explains why the biggest challenge ahead isn’t building AI - it’s governing it at scale.
Tell us what you loved about this Episode.
Website: itracusa.com
Contact: Feroz Khan
🎙️ This episode is brought to you by ITRAC.

ITRAC builds AI-ready, low-code-enabled teams.

We help organizations move from AI pilots to real production execution through:

• Strategic Staffing
• Enterprise AI & Low-Code Training
• Agentic AI Bootcamps
• CoE & Governance Advisory

AI creates momentum.
Execution creates advantage.

Whether you're scaling delivery or building your AI capability — we help you build it right.

She began 2025 without knowing what a PRD was. She ended the year as an AI builder.

In this episode of Drag & Drop, Feroz Khan sits down with Kat Hill Contag, a non-technical founder and Lovable Ambassador, to explore how the barriers to building software are rapidly collapsing.

Kat’s journey started with curiosity. During the inaugural Lovable SheBuilds Hackathon, she entered a 48-hour competition without a traditional engineering background and built AI Recess, a platform designed to help teams actually use AI in their daily work.

Out of 2,500+ applicants, her project was selected as the B2B category winner.

Her story highlights a major shift happening across the industry.

AI tools and modern development platforms like Lovable are enabling operators, founders, and business leaders to build software directly — not just engineers.

This conversation explores what that shift means for:

• AI builders and non-technical founders
• Operators becoming developers
• Enterprise AI adoption and governance
• The future of software development

The barrier to building is lowering.

The advantage now belongs to those closest to the problem.
Tell us what you loved about this Episode.
Website: itracusa.com
Contact: Feroz Khan
🎙️ This episode is brought to you by ITRAC.

ITRAC builds AI-ready, low-code-enabled teams.

We help organizations move from AI pilots to real production execution through:

• Strategic Staffing
• Enterprise AI & Low-Code Training
• Agentic AI Bootcamps
• CoE & Governance Advisory

AI creates momentum.
Execution creates advantage.

Whether you're scaling delivery or building your AI capability — we help you build it right.

The future of enterprise software isn’t more apps, it’s agentic systems.

In this special episode of Drag & Drop, Feroz Khan sits down in Miami with Woodson Martin, CEO of OutSystems, for a candid, no-hype conversation about what actually works in enterprise AI.

While most AI discussions focus on tools and demos, this episode goes deeper into how CIOs, CTOs, and enterprise leaders should design, govern, and scale agentic AI systems in the real world.

You’ll hear why:

→ Enterprise AI can’t succeed without governance, observability, and accountability. 
→ Agentic AI must be built on top of existing systems, not replace them.
→ A unified platform matters more than stitching together tools.
→ “Vibe coding” empowers professional developers instead of replacing them.
→ AI ROI comes from augmenting hardened systems, not rebuilding everything.
→ The current AI hype cycle may burst, but agentic systems are here to stay.
→ Long-term success depends on customers owning capability, not renting it.
→ Why the OutSystems community is becoming one of the most AI-ready enterprise developer ecosystems in the industry.

This episode is designed for:

✔️ CIOs and CTOs defining their 2026 AI strategy
✔️ Enterprise architects and platform leaders
✔️ Developers building agentic systems at scale
✔️ Leaders navigating AI governance, compliance, and ROI

🧠 Topics Covered

➤ Agentic AI in the enterprise
➤ AI governance & compliance
➤ Unified platforms vs tool sprawl
➤ Agent Workbench & enterprise agents
➤ Vibe coding & developer productivity
➤ AI ROI in regulated industries
➤ Low-code vs platform strategy
➤ Building internal AI capability
Tell us what you loved about this Episode.
Website: itracusa.com
Contact: Feroz Khan
🎙️ This episode is brought to you by ITRAC.

ITRAC builds AI-ready, low-code-enabled teams.

We help organizations move from AI pilots to real production execution through:

• Strategic Staffing
• Enterprise AI & Low-Code Training
• Agentic AI Bootcamps
• CoE & Governance Advisory

AI creates momentum.
Execution creates advantage.

Whether you're scaling delivery or building your AI capability — we help you build it right.

Buying a platform is easy. Building value on it takes strategy, structure, and champions.

In this season’s final episode of Drag & Drop, Daniel Lourenço shares his remarkable 20-year journey at OutSystems from developer to leading the expansion in Asia-Pacific, to driving global customer success.

We unpack what truly makes customers succeed with OutSystems: from choosing the right first project to building internal champions, and why owning your platform internally is key to long-term sustainability.

Key takeaways:

🔘 How to define customer success beyond go-live
🔘 Why your first app determines long-term adoption
🔘 The critical role of internal champions in scaling success
🔘 How to balance partners with internal capability
🔘 When and how to build a Center of Excellence (COE)
🔘 The impact of Workbench, Mentor, and the O11 + ODC Unified Platform

From first app to first value and from first value to lasting impact.
If you’re leading a low-code or AI transformation, this episode is your blueprint for scaling success.
Tell us what you loved about this Episode.
Website: itracusa.com
Contact: Feroz Khan
🎙️ This episode is brought to you by ITRAC.

ITRAC builds AI-ready, low-code-enabled teams.

We help organizations move from AI pilots to real production execution through:

• Strategic Staffing
• Enterprise AI & Low-Code Training
• Agentic AI Bootcamps
• CoE & Governance Advisory

AI creates momentum.
Execution creates advantage.

Whether you're scaling delivery or building your AI capability — we help you build it right.