Hospitality Daily Podcast

In this episode, Emily Johnson, founder of Elevate Hospitality Collective; Erica Huss, creator of All Too Well; and Jen Veralle, founder of Mindful Drinking Movement and Sauna and Sobriety, share a practical approach to hotel wellness that doesn't start with a big CapEx budget.
They explore why the guest room may be the most powerful wellness facility on a property, how a thoughtful non-alcoholic beverage program can create incremental revenue, and how guided sauna and community experiences can give guests restorative ways to connect without depending on alcohol.
This is a practical look at building wellness into the complete guest journey using rooms, F&B programs, existing spaces, and the knowledge already present within hotel teams. The conversation also examines how owners and operators can connect those choices to guest feedback, incremental spend, loyalty, and repeat business.
Learn more about our guest experts:
Elevate Hospitality Collective
Erica Huss and All Too Well
Jen Veralle
Why We Should Rethink Drinking Culture, Jen's TEDx talk
Sauna and Sobriety
Jen's writing about sauna
Related research and examples:
RLA Global and HotStats 2026 Wellness Real Estate Report
How a dedicated NA menu changed beverage sales at Four Seasons Hotel Philadelphia
A few more resources:
If you're new to Hospitality Daily, start here. 
You can send me a message here with questions, comments, or guest suggestions
If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.
Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.
If you want to advertise on Hospitality Daily, here are the ways we can work together.
If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!
Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

What does AI adoption personally mean for a hospitality technology leader? In this episode, Sage Hospitality CTO Matt Schwartz explains how he is using AI to manage email, meetings, calendar demands, and other work so he can get back time for his company, family, and personal well-being.
Matt also shares how he keeps building AI fluency by learning from peers inside and outside hospitality, following technology companies and industry thinkers, and making continuous learning part of his routine.
Listen to our series with Matt:
Part 1: The Weekend Class That Changed My Career
Part 2: How We’re Leading AI Adoption With a Human-First Approach
Part 3: Our 4-Layer AI Framework: Data, Reporting, Insights, Action
Learn more about the Destination AI Forum in Washington, DC (where Matt will be speaking)
More resources:
OpenAI Academy
One Useful Thing — Ethan Mollick
TLDR technology newsletters
Destination AI Forum in Washington, DC
A few more resources:
If you're new to Hospitality Daily, start here. 
You can send me a message here with questions, comments, or guest suggestions
If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.
Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.
If you want to advertise on Hospitality Daily, here are the ways we can work together.
If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!
Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Sage Hospitality CTO Matt Schwartz explains how hospitality leaders can evaluate AI investment by connecting it to expense reductions, revenue, GOP, and NOI.
Listen to our series with Matt:
Part 1: The Weekend Class That Changed My Career
Part 2: How We’re Leading AI Adoption With a Human-First Approach
Part 3: Our 4-Layer AI Framework: Data, Reporting, Insights, Action
Learn more about the Destination AI Forum in Washington, DC (where Matt will be speaking)
More:
Uber caps employee AI spending after blowing through budget in four months — TechCrunch
Where AI Actually Pays Off in Hospitality, and What Owners Should Demand — Ben Rafter
How a Revenue Manager-Turned-CEO Drives Profit as Market Conditions Shift — Ben Campbell
Destination AI Forum in Washington, DC
A few more resources:
If you're new to Hospitality Daily, start here. 
You can send me a message here with questions, comments, or guest suggestions
If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.
Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.
If you want to advertise on Hospitality Daily, here are the ways we can work together.
If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!
Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Every technology partnership is a bet, especially when AI is changing what software can do and which providers may remain relevant. In this episode, Sage Hospitality CTO Matt Schwartz explains how he evaluates hotel technology partners -- and who he chooses to work with.
Listen to the series:
Part 1: The Weekend Class That Changed My Career
Part 2: How We’re Leading AI Adoption With a Human-First Approach
Part 3: Our 4-Layer AI Framework: Data, Reporting, Insights, Action
Learn more:
The Bitter Lesson versus The Garbage Can — Ethan Mollick
Sage Hospitality’s CTO on Infusing AI Into the Hotel Tech Stack — Hotel Tech Insider
How To Get Better Results From Technology — Mark Fancourt
Destination AI Forum in Washington, DC
A few more resources:
If you're new to Hospitality Daily, start here. 
You can send me a message here with questions, comments, or guest suggestions
If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.
Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.
If you want to advertise on Hospitality Daily, here are the ways we can work together.
If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!
Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Sage Hospitality CTO Matt Schwartz shares the four-layer framework guiding the company's AI strategy: data, reporting, insights, and action. He explains why hotel data must be brought together and normalized before AI can produce useful analysis or support operational decisions.
The framework moves from a reliable data foundation toward a future in which AI agents can take action, with the ultimate goal of giving property teams more time with guests and their other associates.
Listen to the series with Matt:
Episode 1: The Weekend Class That Changed My Career
Episode 2: How We’re Leading AI Adoption With a Human-First Approach
Learn more:
Read Ethan Mollick’s essay, The Bitter Lesson versus The Garbage Can
See how Actabl approaches hotel data normalization
Learn more about the Destination AI Forum in Washington, DC where Matt is speaking
More on hotel data and AI with Actabl:
Why Actabl’s Approach to Hotel Data Earned a Patent and Prepares Hotels for AI
How Hotel Companies Turn AI Into Competitive Advantage
How Innovative Hotel Companies Are Building Better AI Through Forward-Deployed Engineering
A few more resources:
If you're new to Hospitality Daily, start here. 
You can send me a message here with questions, comments, or guest suggestions
If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.
Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.
If you want to advertise on Hospitality Daily, here are the ways we can work together.
If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!
Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands