The Bottom Line

• Chaos Management: Do Fewer Rules Make For Better Workplaces?

  Can chaos ever be good for business? From Donald Trump’s unpredictable tariff policies to Elon Musk’s disruptive leadership style, some of the world’s most high-profile figures seem to thrive on disorder. But does chaos drive innovation – or just confusion? In a world where start-ups often celebrate mess and speed over tidy management, we ask if “getting things done” sometimes means throwing out the rulebook. Evan Davis and guests discuss whether the best results really come from a bit of chaos. Guests: Jesper Brodin, CEO, IKEA (Ingka Group) Erin Meyer, Professor at INSEAD and co-author of ‘No Rules Rules’ Simon Dixon, CEO, Hatmill, supply chain and logistics consultancyProduction team: Presenter: Evan Davis Producers: Sally Abrahams, Phoebe Keane, Kirsteen Knight Production co-ordinator: Rosie Strawbridge Sound engineers: Kris Hansen and Neva Missirian Editor: Matt Willis

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• Spinouts: How Can Universities Turn Research Into Successful Businesses?

  What happens when university research becomes a business? It’s called a spin-out and it’s built Silicon Valley, with Stanford University at the centre. In the UK, Oxford alone has launched more than 200 in the last 15 years. Whether it’s a new drug, software or material, brilliant university research can create huge rewards – for founders, universities and the economy. But also battles over who really owns the idea and should get a share of the equity. Does the spin-out system deliver or does it stall? Evan Davis and a panel of guests discuss. Guests: Molly Allington, CEO of Albotherm Harry Destecroix, co-founder of Ziylo and also founder of incubator Science Creates in Bristol Amber Hill, founder of Research GridProduction team: Presenter: Evan Davis Producers: Phoebe Keane and Sally Abrahams Production co-ordinator: Rosie Strawbridge Sound engineer: Rod Farquhar Editor: Matt Willis

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• Direct to Consumer: A Better Way to Sell?

  It's easier than ever to create a website for your business and talk directly with customers, but what are the pitfalls to avoid? Three business leaders discuss the pros and cons of selling 'D2C' with Evan Davis. Sellers no longer need to convince bigger retailers to carry their products or invest in inventory just to fill the shelves. Selling direct to consumers online also means businesses know exactly what their best sellers are, and who is buying what. These businesses can make improvements quickly and market only to those people most likely to buy. But as online selling becomes more competitive and targeted advertising gets more expensive, how can 'direct to consumer' businesses grow? Does the answer lie in bricks and mortar?Panel:Alexandra Thurstan, co-founder Different Dog, fresh dog food company Lucas London, co-founder Lick, paint company Neil Campbell, Chief Growth Officer SMOL, eco cleaning product company

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• Decisions That Made Me: Greg Jackson (Octopus Energy)

  Born in Halifax, West Yorkshire, Greg Jackson left school at 16 to write computer games, later joining Greenpeace before returning to study economics at Cambridge. Growing up in a family so stretched that the energy supply was cut off, he channelled that experience into a drive to make energy fairer and more affordable. By his twenties he was running a mirror business, before moving into tech start-up investing. In 2016 he founded Octopus Energy. Less than a decade on, it serves more than 7 million customers in 18 countries, manages a £6 billion renewable portfolio, and licenses its Kraken technology to utilities worldwide — with the company now valued at close to $9 billion.Producer: Georgiana Tudor Series Producer: Simon Tulett Editor: Matt Willis Sound: Gareth Jones Production co-ordinator: Katie Morrison and Rosie Strawbridge

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• Decisions That Made Me: Charlie Bowes-Lyon (Wild)

  In 2019, Charlie Bowes-Lyon co-founded Wild with childhood friend Freddy Ward, frustrated by the lack of sustainable options in personal care. Their first product — a refillable deodorant in compostable packaging — struck a chord with consumers looking to cut down on plastic. From a standing start, Wild became one of the UK’s fastest-growing consumer brands, selling millions of units, building a loyal online following and moving rapidly into high-street stores. The company has already replaced hundreds of tonnes of single-use plastic. In 2025, Wild was acquired by Unilever in a deal worth hundreds of millions. Charlie speaks to Evan Davis about building a disruptive eco-brand, and what it takes to scale a start-up into a global business.Producer: Osman Iqbal Series Producer: Simon Tulett Editor: Matt Willis Sound: Gareth Jones Production co-ordinator: Katie Morrison and Rosie Strawbridge

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