
Episode 17: The human element in support and technology
17/4/2025 | 14min
In this episode, WTW leaders explore how human connection and evolving technologies like AI and real-time tools are transforming the support experience for benefit participants. Through real-life examples, the episode highlights how personalized guidance and technology work together to empower individuals through key life decisions — from health coverage to retirement planning.

Episode 16: AI and HR: Myths debunked, benefits revealed
16/9/2024 | 25min
AI is transforming HR by enhancing efficiency, personalizing the employee experience, and supporting decision-making. Our experts discuss some misconceptions around AI and how organizations can unlock its full potential.

Episode 15: HSAs: No regrets!
04/10/2023 | 19min
In honor of HSA Day, we celebrate the many benefits HSAs offer employees throughout their career journey and into retirement. In this episode, our experts reflect on the power of HSAs at this point in their careers and the aspects of this benefit employees may not be aware of.

Episode 14: Benefits Accounts - A deep dive into dependents and tax-favored accounts
23/5/2023 | 19min
Many employees may not be aware of how different account types can help them save on dependent care and healthcare costs. In this episode, our experts explain how a dependent is defined and the tax benefits related to the various types of accounts including dependent care FSAs, healthcare FSAs, HRAs and HSAs.

Episode 13: Modernizing the employee experience through data
31/1/2023 | 18min
Employees desire benefits that are straight forward and reliable. How do employers make sure the valuable benefits being offered to their employees are personalized and accessible? Hear our experts discuss how APIs are enabling the fast, accurate and secure exchange of data between systems, vendors and carriers.



Benefits, with Purpose!