WorkCookie - Get Ahead with Industrial/Organizational Psychology in the Workplace

Hybrid work is here to stay, while AI and emerging technologies are redefining how work gets done. Drawing on new insights from Gallup and Deloitte’s 2026 Global Human Capital Trends, this episode looks beyond remote vs. office and human vs. machine to explore what’s next and how leaders can intentionally design work for adaptability, connection, technology, and human performance.

 

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Organizations recognize the importance of human-machine collaboration, but recognition isn’t readiness.

With research demonstrating a significant gap between organizations that see the need and those making real progress, this episode explores how leaders can build change readiness while redesigning roles, relationships, workflows, and teams for a workplace where humans and technology increasingly work together.

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AI may own the headlines, but it’s far from the only technology reshaping work. Drawing on emerging tech insights from Gartner, Stanford, and Deloitte, this episode explores the technologies flying under the radar, from robotics and digital twins to quantum, wearables, and biotechnology, and what leaders need to know about their impact on people, teams, and the future of work.

In this episode: Emi Baressi, Tom Bradshaw, Nic Krueger, Lee Crowson, Kate Morales, PhD, LindaAnn Rogers 

 

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References:
 

Aziz, F., Qazi, A. and Li, H. (2026), “Digital twin technology and operations management efficiency in construction: the roles of information transparency, collaboration and digital readiness”, Journal of Enterprise Information Management, Vol. ahead-of-print No. ahead-of-print. 

https://doi.org/10.1108/JEIM-04-2026-0719 

Crawford, K., Posada, J., Okueso, Y.E., Higgins, E., Lachin, L. and Hamidi, F. (2026), “Inquiry into accessibility service possibilities for blind and low-vision university students through co-designing a 3D-printed tactile campus map”, Journal of Enabling Technologies, Vol. 20 No. 2, pp. 73–87. https://doi.org/10.1108/JET-11-2024-0076 

Eriksson, K.M., Olsson, A.K. and Carlsson, L. (2024), “Beyond lean production practices and Industry 4.0 technologies toward the human-centric Industry 5.0”, Technological Sustainability, Vol. 3 No. 3, pp. 286–308. https://doi.org/10.1108/TECHS-11-2023-0049 

JLL (n.d.), “JLL taps into the power of neuroscience to shape the future of work”, JLL. https://www.jll.com/en-us/newsroom/jll-taps-into-the-power-of-neuroscience-to-shape-the-future-of-work 

Kawala-Sterniuk, A., Browarska, N., Al-Bakri, A., Pelc, M., Zygarlicki, J., Sidikova, M., Martinek, R. and Gorzelanczyk, E.J. (2021), “Summary of over fifty years with brain-computer interfaces—A review”, Brain Sciences, Vol. 11 No. 1, Article 43. https://doi.org/10.3390/brainsci11010043 

Kies, A., De Keyser, A., Jaramillo, S., Li, J., Tang, Y. and Ud Din, I. (2025), “Wired for work: brain-computer interfaces’ impact on frontline employees’ well-being”, Journal of Service Management, Vol. 36 No. 1, pp. 1–26. https://doi.org/10.1108/JOSM-03-2024-0098 

Li, L., Xu, Y., Zhan, Y., Pan, M., Lo, C.K.Y. and Zhou, H. (2026), “The impact of digital twin innovation on firm operational performance: a knowledge-based perspective”, International Journal of Operations & Production Management, Vol. 46 No. 9, pp. 1454–1476. https://doi.org/10.1108/IJOPM-07-2025-0681 

Tathavadekar, V.P. and Mahankale, N.R. (2026), “Brain–computer interface integration in corporate learning: bidirectional enhancement frameworks for neurologically-augmented knowledge workers”, Strategic HR Review, Vol. 25 No. 3, pp. 89–92. https://doi.org/10.1108/SHR-06-2026-218 

Valencia-Arias A, Velasquez Salas S, Cardona-Acevedo S, Rua Hernandez JC, Ramírez-Ramírez DM, Benjumea-Arias ML (2026), "Technology-driven workplace transformation: changes, challenges, and opportunities". Management & Sustainability: An Arab Review, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/MSAR-08-2025-0295 

Wei, X., Tan, W. and Tian, R. (2026), “The double-edged sword effects of STARA use on employee performance and well-being: a meta-analysis based on job demands-resources (JD-R) model”, Information Technology & People, Vol. 39 No. 5, pp. 2312–2340. 

https://doi.org/10.1108/ITP-01-2025-0020

Reports 

Deloitte 

Deloitte. (2025, December 10). Tech trends 2026: As technology innovation and adoption accelerate, five trends reveal how successful organizations are moving from experimentation to impact. Deloitte Insights. https://www.deloitte.com/us/en/insights/topics/technology-management/tech-trends.html 

Gartner 

Stephan, C., Buytendijk, F., Searle, S., Alvarez, G., Li, B., & Chen, O. (2026, July 23). Hype cycle for emerging technologies, 2026. Gartner. https://www.gartner.com/en/documents/8163629 

Stanford 

Stanford Emerging Technology Review. (2026). The Stanford Emerging Technology Review 2026. Hoover Institution & Stanford School of Engineering, Stanford University. Stanford Emerging Technology Review 2026

Leadership development is most effective when it is grounded in the organization's values. This episode demonstrates how values become the framework for selecting, coaching, developing, and evaluating leaders, creating consistency across the organization and building leadership capacity that reinforces culture and supports long-term organizational success.
 
In this episode: LindaAnn Rogers, Tom Bradshaw, Nic Krueger, Rich Cruz, CT Sanders, Lee Crowson

 

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References:

 

Kahneman, D., & Klein, G. (2009). Conditions for intuitive expertise: A failure to disagree. American Psychologist, 64(6), 515–52

 

Ericsson, K. A. (2008). Deliberate practice and acquisition of expert performance: A general overview. Academic Emergency Medicine, 15, 988–994.

Defining values is only the beginning.

This episode explores how leaders intentionally integrate organizational values into everyday decisions, communication, accountability, strategic planning, and operations so employees can consistently make decisions that reflect the organization intended direction even when leadership isn't present.

In this episode: LindaAnn Rogers, Tom Bradshaw,  Nic Krueger, Tim Sharples, Rich Cruz

I/O Career Accelerator Course: https://www.seboc.com/job

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References

Bourne, H., & Jenkins, M. (2013). Organizational values: A dynamic perspective. Organization Studies, 34(4), 495–514.

 

O'Reilly, C. A., III, Chatman, J., & Caldwell, D. F. (1991). People and organizational culture: A profile comparison approach to assessing person–organization fit. Academy of Management Journal, 34(3), 487–516.