FranklinCovey On Leadership

As AI drives the cost of cognition toward zero, competing on intelligence alone will no longer be enough. Former OpenAI go-to-market leader Zack Kass argues we are entering a “next Renaissance,” where intelligence becomes abundant and leaders must rethink strategy, talent, and purpose. He distinguishes between incremental AI gains and exponential reinvention, challenges organizations to clarify mission over legacy methods, and warns against confusing hype with real transformation. Kass also explores the cultural barriers to adoption, the myth of AI-driven decline in critical thinking, and why human qualities—agency, empathy, courage, and creativity—will define leadership in a post-AI world. Listen to this episode of FranklinCovey On Leadership with Will Houghteling to explore how to lead when intelligence is no longer scarce.
 
FranklinCovey’s world-class learning solutions—delivered Live-Online, On Demand, or Live In-Person—are designed to build exceptional leadership skills and enrich your culture at every level of your organization.
 
To learn more, email us at [email protected], visit franklincovey.com, or call us at: 1-888-868-1776

Robert Sanchez, chairman and CEO of Ryder System, explains how a 90-year-old company stays relevant by deliberately embracing disruption. He walks through Ryder’s shift from a truck rental brand to a diversified transportation and logistics partner, detailing the strategic choices behind narrowing geographic focus, expanding asset-light services, and investing in technology. Sanchez also shares how leadership mindset shapes culture—especially the importance of giving people permission to try, fail, and learn without fear. From building trust across a 50,000-employee workforce to institutionalizing “important but not urgent” strategy work, this conversation offers practical lessons for leaders managing complexity, legacy businesses, and constant change. Listen now to explore how disciplined strategy, innovation, and a tolerance for failure can drive long-term performance.
 
FranklinCovey’s world-class learning solutions—delivered Live-Online, On Demand, or Live In-Person—are designed to build exceptional leadership skills and enrich your culture at every level of your organization.
 
To learn more, email us at [email protected], visit franklincovey.com, or call us at: 1-888-868-1776

Serial airline founder David Neeleman shares what it really takes to build—and rebuild—extraordinary companies as they scale. From being fired at Southwest to founding JetBlue, Azul, and Breeze, Neeleman reflects on the crucible moments that shaped his leadership philosophy. He explains why culture decays without relentless communication, how servant leadership shows up in high-stakes, operationally complex environments, and what leaders must do to keep teams aligned as organizations grow from dozens to thousands. The conversation also explores ownership-first cultures, customer obsession, crisis leadership during JetBlue’s Valentine’s Day meltdown, and why clarity, discipline, and checklists matter when safety and trust are non-negotiable. Listen now to learn how leaders can grow fast without sacrificing purpose, people, or performance.
 
FranklinCovey’s world-class learning solutions—delivered Live-Online, On Demand, or Live In-Person—are designed to build exceptional leadership skills and enrich your culture at every level of your organization.
 
To learn more, email us at [email protected], visit franklincovey.com, or call us at: 1-888-868-1776

Julie Zhuo, former VP of Product Design at Facebook and author of The Making of a Manager, reflects on the leadership lessons she learned while scaling with one of the world’s fastest-growing companies. She explains why great managers must hold high standards without becoming taskmasters—and how trust, feedback, and clarity determine whether teams merely comply or truly commit. Zhuo shares a defining moment of feedback that reshaped her approach to management, unpacks the shift from individual contributor to leader, and outlines the levers managers use to multiply impact through people, process, and purpose. The conversation also explores why leaders confuse niceness with kindness, how to create real clarity on teams, and what thoughtful experimentation looks like in the age of AI. Listen now to explore what it really means to expect a lot and care a lot.
 
FranklinCovey’s world-class learning solutions—delivered Live-Online, On Demand, or Live In-Person—are designed to build exceptional leadership skills and enrich your culture at every level of your organization.
 
To learn more, email us at [email protected], visit franklincovey.com, or call us at: 1-888-868-1776

Bestselling author of The Speed of Trust and Trust & Inspire, Stephen M. R. Covey, joins us to share lessons from growing up with Stephen R. Covey as a father, the early career experiences that taught him to trust himself, and the origins of his groundbreaking work on trust. He explains how trust transforms organizations, backed by research showing employees are 14x more engaged when they trust their leaders, and why leadership today requires not just building trust but also inspiring others. From the painful process of earning credibility to the neuroscience of trust, Stephen reveals why trust is the new currency of our time, how to move beyond command-and-control leadership, and what practical behaviors can help leaders scale influence, inspire their teams, and sustain results.
 
FranklinCovey’s world-class learning solutions—delivered Live-Online, On Demand, or Live In-Person—are designed to build exceptional leadership skills and enrich your culture at every level of your organization.
 
To learn more, email us at [email protected], visit franklincovey.com, or call us at: 1-888-868-1776