Optimal Work Daily - Career, Productivity and Entrepreneurship

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Episode 2208:

James Altucher explains how his first successful company survived more than 200 rejected pitches, a string of mistakes and a failed first attempt to sell it. He argues that persistence is not about external goals but an internal practice of improving a little physically, emotionally, mentally and spiritually every day. It is an honest look at what entrepreneurship and career success really demand.

Read along with the original article(s) here: https://archive.jamesaltucher.com/blog/persistent-get-success/

Quotes to ponder:

"Along the way I probably got rejected more than 200 times on sales pitches."
"Persistence is not something you do with external goals, but it is something you do internally."
"Don't get sucked into past failures. Don't fantasize about future success."

Optimal Work Daily is a daily career advice podcast where we narrate the best articles on productivity, entrepreneurship, and work-life balance, read to you by a professional narrator so you can grow your career a little more every day.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Get the 200+ Page Optimal Living Daily Workbook (PDF) - Free.

Want to turn today's episode into an actionable plan? Join the Optimal Living Weekly newsletter and I'll send you our 200-page digital workbook immediately. It's packed with the best takeaways from the show, formatted for easy reading and implementation at home.

Get your free PDF workbook here: https://oldpodcast.eo.page/join

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com

Episode 2207:

Christine Comaford explains why a customer complaint is really a signal of unmet needs, and why defending yourself gets in the way of solving it. She shares two rapport tools, staying in inquiry mode and mirroring, that help you understand the customer's map of reality. The result is a calmer, more productive way to turn complaints into business growth.

Read along with the original article(s) here: https://smarttribesinstitute.com/angry-customers-dont-flip/

Quotes to ponder:

"What if we choose instead to really listen?"
"The customer also feels heard, which goes a long way to repairing any damage caused by a mistake."
"When we mirror another person, we help them to feel safe and they are more likely to communicate openly with us."

Optimal Work Daily is a daily career advice podcast where we narrate the best articles on productivity, entrepreneurship, and work-life balance, read to you by a professional narrator so you can grow your career a little more every day.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Get the 200+ Page Optimal Living Daily Workbook (PDF) - Free.

Want to turn today's episode into an actionable plan? Join the Optimal Living Weekly newsletter and I'll send you our 200-page digital workbook immediately. It's packed with the best takeaways from the show, formatted for easy reading and implementation at home.

Get your free PDF workbook here: https://oldpodcast.eo.page/join

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com

Episode 2206:

Brian Tracy explains why the second sale, not the first, proves you delivered on your promises, and why resales and referrals cost a fraction of new business. He lays out eight ways to keep customers for life, from fast service and asking for referrals to the ultimate question of whether customers would recommend you. It is a practical playbook for entrepreneurship built on long-term customer relationships.

Read along with the original article(s) here: https://www.briantracy.com/blog/sales-success/how-to-keep-customers-for-life/

Quotes to ponder:

"The second sale is the proof that you have delivered on the promises you made during the first sale."
"The most important element of outstanding customer service is always speed."
"The willingness of a customer to recommend you to others is the highest level of customer satisfaction."

Optimal Work Daily is a daily career advice podcast where we narrate the best articles on productivity, entrepreneurship, and work-life balance, read to you by a professional narrator so you can grow your career a little more every day.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Get the 200+ Page Optimal Living Daily Workbook (PDF) - Free.

Want to turn today's episode into an actionable plan? Join the Optimal Living Weekly newsletter and I'll send you our 200-page digital workbook immediately. It's packed with the best takeaways from the show, formatted for easy reading and implementation at home.

Get your free PDF workbook here: https://oldpodcast.eo.page/join

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com

Episode 2205:

Laura Stack shares five ways to stay out of the line of fire when office politics turn ugly, drawing on her own experience as a newly minted MBA whose plant safety report was buried by colleagues who resented her. Her rules are to refuse gossip in both directions, stay out of other people's causes, avoid griping aloud even to work friends, resist the pull to suck up, and push back on a boss who dictates who to be friendly with. She is direct that none of it guarantees immunity, but that quietly doing the work is still the better bet for a career.

Read along with the original article(s) here: https://theproductivitypro.com/blog/2017/08/ducking-the-crosshairs-five-ways-to-deal-with-office-politics/

Quotes to ponder:

"Avoid gossip. Don't spread it, and don't listen to it."

"Don't gripe aloud at work, even to people you consider friends."

"Even if you keep your head down, there's nothing you can do to avoid office politics if someone wants to target you."

Optimal Work Daily is a daily career advice podcast where we narrate the best articles on productivity, entrepreneurship, and work-life balance, read to you by a professional narrator so you can grow your career a little more every day.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Get the 200+ Page Optimal Living Daily Workbook (PDF) - Free.

Want to turn today's episode into an actionable plan? Join the Optimal Living Weekly newsletter and I'll send you our 200-page digital workbook immediately. It's packed with the best takeaways from the show, formatted for easy reading and implementation at home.

Get your free PDF workbook here: https://oldpodcast.eo.page/join

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com

Episode 2204:

Lisa Jeffs shares an approach to workplace stress that starts with naming its specific source, whether that is an overwhelming workload, a critical boss, worry about job security, or the sense of being stuck with no room to grow. She argues that stress eases once a sense of control is restored, and that the fastest place to reclaim control is outside the office, by planning leisure time with the same seriousness as work time. The rest is boundaries and habits that protect work-life balance: knowing what is expected, learning to say no, and making relaxation part of a daily routine instead of a reward for burning out.

Read along with the original article(s) here: https://lisajeffs.com/how-to-manage-stress-at-work/

Quotes to ponder:

"When we feel that we have control over our stressors, we tend to feel less stressed."

"Your leisure time should have the same importance and focus as your work time and should be planned accordingly."

"Relaxation needs to become part of your daily routine."

Optimal Work Daily is a daily career advice podcast where we narrate the best articles on productivity, entrepreneurship, and work-life balance, read to you by a professional narrator so you can grow your career a little more every day.
Learn more about your ad choices. Visit megaphone.fm/adchoices