The Modern Manager

Managing a team gets especially challenging when emotions run high.

Whether it’s you who regularly rides the emotional rollercoaster or a team member who explodes in meetings, shuts down during feedback, or feels unpredictable from one conversation to the next, many managers struggle with how to respond when emotions show up in the workplace.

Fortunately, this week’s guest offers a grounded framework for supporting emotional intensity at work without becoming a therapist and without ignoring what’s really happening.

Jordanna Eyre is the founder of Spiral Growth Systems and the creator of the Spiral Leadership Methodology, a transformational framework designed to help leaders work with time, energy, emotions, and growth in non-linear ways. Known as the Chief Sorceress of Life & Business, Jordanna helps leaders expand their capacity, regulate their nervous systems, and lead with greater presence and clarity.

In this conversation, we explore how leaders can hold space for emotions without fixing or minimizing them, when support crosses into referral, and how emotional safety creates stronger teams over time.

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Join the conversation now!

Conversation Topics
(00:00) Introduction
(02:21) Supporting team members with big emotions
(06:04) Why leaders must regulate themselves first
(09:46) Management vs. leadership in emotional situations
(14:10) Fear as a blocker to anger, grief, and sadness
(18:32) How suppressed emotions show up as ego or shutdown
(23:48) Holding space without fixing or minimizing
(27:55) When to refer instead of intervene
(31:55) [Extended Episode Only] Expanding emotional capacity as a leader
(33:13) [Extended Episode Only] What to say when emotions run high
(36:52) [Extended Episode Only] Seeing the wisdom beneath behavior
(40:41) [Extended Episode Only] Building shared leadership through emotional safety

📚 Additional Resources:

✨Get the extended episode by joining The Modern Manager Podcast+ Community for just $15 per month

✨ Read the full transcript: https://docs.google.com/document/d/1mSaEY2s0yvDn3oYir1bJvsteVVTQWght53jY0JR_Z_E/edit?usp=sharing 
 
✨Follow me on Instagram: https://www.instagram.com/mamieks/ 

✨Visit my website for more: https://www.mamieks.com/ 

✨Upskill your team: https://themodernmanager.com/replaybundle 

✨Subscribe to my YouTube Channel: https://www.youtube.com/channel/UC7jhYz8b16g1SsLia4EhO5w?sub_confirmation=1 
Keep up with Jordanna Eyre

- LinkedIn here https://www.linkedin.com/in/jordannaeyre/ 
- Visit the website: https://spiralgrowthsystems.com/

Guest Bonus: Free VIP Upgrade for The 5-day Make Time Your Ally Challenge

Join the 5-day Make Time Your Ally Challenge to relieve leadership pressure holistically and sustainably by learning to navigate your time and energy with the natural laws of Creation. Modern Manager community members receive an exclusive upgrade to VIP, which includes access to the laser session area for direct support at the General Admission price!

To get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.

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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.

Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

#LeadershipDevelopment #EmotionalIntelligence #ManagementSkills #ModernLeadership
#PeopleManagement #ManagingEmotions #WorkplaceEmotions #LeadershipMindset #LeadingTeams #TeamDynamics

Many organizations say they want to invest in people, but their hiring and talent practices often tell a very different story.

Degree requirements, limited benefits packages, and poor management practices continue to limit who gets access to opportunity and how teams perform. And the cost shows up everywhere: higher turnover, slower productivity, and missed potential.

Fortunately, this week’s guest brings clear data and practical strategies that show how companies can do better for both people and performance.

Dr. Angela Jackson is a Workplace Futurist and ESG expert, founder of Future Forward Strategies, and a lecturer at Harvard Graduate School of Education. She works with entrepreneurs, F100s, and policymakers on the future of work. Dr. Angela holds a doctorate from Harvard University and serves on several boards, including Needham Bancorp. Her book, The Win-Win Workplace, became a New York Times, USA Today, and Los Angeles Times Best Seller

If you want to build stronger teams, reduce turnover, and boost performance inside your organization, this episode offers a practical roadmap.

Get FREE mini-episode guides with the week’s episode's big idea delivered to your inbox when you subscribe to my weekly email.

Join the conversation now!

Conversation Topics
(00:00) Why “being your best self at work” is a business imperative
(02:52) What is a “zero-sum workplace”?
(06:05) What happens when workplaces invest in people
(06:57) The 9 pillars of a Win-Win Workplace (overview)
(12:26) What managers can do (even without company-wide power)
(19:03) Distributed leadership and the Ownership mindset
(26:57) A great manager story
(29:30) How to connect with Angela
(30:45) [Extended Interview] Building a deep talent bench
(32:30) [Extended Interview] Hiring for skills, not credentials
(36:18) [Extended Interview] How to design a skills-based interview

📚 Additional Resources:

✨Get the extended episode by joining The Modern Manager Podcast+ Community for just $15 per month

✨ Read the full transcript: https://docs.google.com/document/d/1O9rEV0xAVx6z2G3F9o6o3zcyLw5-dZOVj9wumxsSl34/edit?usp=sharing 
 
✨Follow me on Instagram: https://www.instagram.com/mamieks/ 

✨Visit my website for more: https://www.mamieks.com/ 

✨Upskill your team: https://themodernmanager.com/replaybundle 

✨Subscribe to my YouTube Channel: https://www.youtube.com/channel/UC7jhYz8b16g1SsLia4EhO5w?sub_confirmation=1 
Keep Up with Angela Jackson

- Connect with her on LinkedIn here: linkedin.com/in/dr-angela-jackson
- Follow her on Facebook here: https://www.facebook.com/angela.jackson.48955/ 
- Follow her on Instagram: https://www.instagram.com/drangelajackson/
- Read her book here: https://www.readwinwinworkplace.com/

Guest Bonus: 1 Free registration to The Win-Win Workplace Summit

The Win-Win Workplace™ Summit is where visionary employers and workplace innovators gather to tackle real challenges. Grounded in research and a commitment to practice, the 2026 Summit is built to spark bold action. Come with real questions. Leave with new strategies, trusted advisors, and partnerships that last long after the event. This is where leaders stop going it alone—and start building what’s next, together.

MAY 4-5, 2026 | CHICAGO, IL

Learn more about the summit here:
https://www.winwinworkplacesummit.org/

If you’re not able to attend the summit, enter the drawing anyway, and you’ll be able to select another event to attend in the US.

Enter the drawing by February 27th, 2026.

To get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.
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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive and great work gets done.

Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

#Leadership #FutureOfWork #PeopleFirst #ModernManagement #EmployeeEngagement #WorkplaceCulture #TalentDevelopment #SkillsBasedHiring #ManagerTips #WinWinWorkplace

#HiringStrategy #TalentManagement #FutureOfWork #SkillsBasedHiring #LeadershipDevelopment #HRInnovation #AngelaJackson #WinWinWorkplace #EmployeeRetention

About 95% of people believe they’re self-aware, but research shows only 10–15% actually are. And that gap matters, especially for managers.
Self-awareness shapes how we communicate, make decisions, handle conflict, and interpret others’ behavior. When we don’t understand what’s driving our reactions or how our actions land, we risk creating friction, bias, and misunderstanding on our teams without realizing it.
Fortunately, this week’s guest helps us unpack what true self-awareness really is, where it comes from, and how managers can develop it in practical, grounded ways.

Dr. Helen Fagan is a leadership development expert and author of Lead Like People Matter. Drawing on neuroscience, intercultural research, and decades of coaching leaders, Helen explains how our values, cultural conditioning, and unconscious brain systems shape how we show up at work and what it takes to interrupt patterns that no longer serve us.

In this conversation, we explore how to notice emotional reactions before they hijack us, how to give feedback without attacking identity, and how managers can build self-awareness in themselves and their teams without it feeling awkward.
Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.

Join the conversation now!

Conversation Topics
(00:00) Introduction
(02:20) What self-awareness actually means (and common misconceptions)
(04:02) How culture and values shape workplace behavior
(07:41) Why different work styles aren’t “wrong,” just different
(10:13) How unconscious beliefs influence leadership decisions
(12:56) Using emotional reactions as data, not direction
(16:46) Recognizing physical signals of stress and reactivity
(19:40) Naming emotions to reduce conflict and improve communication
(33:37) Helping someone build self-awareness without making it personal
(39:29) [Extended Episode] System 1 vs. System 2 thinking and emotional hijacking
(42:14) [Extended Episode] Practical ways to re-engage logic during emotional moments

📚 Additional Resources:

✨Get the extended episode by joining The Modern Manager Podcast+ Community for just $15 per month

✨ Read the full transcript: https://docs.google.com/document/d/1UYUZ9dQXgxgvbwBKbhAd5DmmwMBMQbEzT8v4UQRVIh4/edit?usp=sharing 
 
✨Follow me on Instagram: https://www.instagram.com/mamieks/ 

✨Visit my website for more: https://www.mamieks.com/ 

✨Upskill your team: https://themodernmanager.com/replaybundle 

✨Subscribe to my YouTube Channel: https://www.youtube.com/channel/UC7jhYz8b16g1SsLia4EhO5w?sub_confirmation=1 

Keep Up With Dr. Helen Fagan

- Connect with Helen on LinkedIn: https://www.linkedin.com/in/drhelenfagan/
- Visit her website: https://helenfagan.com
- Listen to the Because People Matter podcast: https://podcasts.apple.com/us/podcast/because-people-matter/id1752004691
- Check out her new book, Lead Like People Matter: https://a.co/d/50tCCbw

Guest Bonus: 50% Discount on IDI Assessment and Debrief

Take the IDI Assessment, which is a psychometric assessment tool that we use for people to gain self-awareness for how they navigate human differences. Get the assessment, your results, and a meeting with one of our Qualified Administrators to better understand their results, as well as a development plan for how to use your results moving forward.

Normally priced at $400, get this incredible offer for only $225!
To get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.
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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive and great work gets done.

Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

You already have a personal brand, whether you’ve chosen it or not. And every meeting, email, and interaction at work is quietly shaping it.

Many managers assume personal branding is about being visible online or promoting yourself. But in reality, it’s about how you show up, how others experience working with you, and what people say about you when you’re not in the room. It’s essentially your reputation.

This week’s guest helps us unpack what personal brand really means at work and how to be intentional about it without feeling inauthentic, salesy, or self-promotional.

Andy Storch is a keynote speaker, author of Own Your Career, Own Your Life and Own Your Brand, Own Your Career, and host of multiple podcasts. He works with leaders and managers to help them build reputations that earn trust, influence stakeholders, and attract opportunity. In this episode, we explore how your internal behaviors, external presence, and everyday choices combine to shape your brand and how small shifts can make a big difference over time.

Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.

If you want more influence, stronger relationships, and greater career opportunities without becoming an “influencer,” this conversation will help you lead with clarity and intention.

Join the conversation now!

Conversation Topics
(00:00) You already have a personal brand
(02:07) What a personal brand really is (and why it matters at work)
(04:54) Internal vs external brand: how reputation is formed
(07:01) How small behaviors quietly shape how others see you
(10:29) The balance between humility and visibility
(12:50) How to assess your current brand with self-reflection and feedback
(17:49) Why building your brand isn’t fake; it’s intentional
(22:01) Appearance, perception, and owning your choices
(27:11) What great leaders are remembered for long-term
(35:27) [Extended Episode] Using values to guide what you share publicly
(36:08) [Extended Episode] How celebrating your team strengthens your leadership brand
(38:12) [Extended Episode] Networking, relationship-building, and long-term opportunity

📚 Additional Resources:

✨Get the extended episode by joining The Modern Manager Podcast+ Community for just $15 per month

✨ Read the full transcript: https://docs.google.com/document/d/1CyrOt9hWfHFy54Dg6px0nJZOFChrfNcEXsZ0rF4k1Xg/edit?usp=sharing 
 
✨Follow me on Instagram: https://www.instagram.com/mamieks/ 

✨Visit my website for more: https://www.mamieks.com/ 

✨Upskill your team: https://themodernmanager.com/replaybundle 

✨Subscribe to my YouTube Channel: https://www.youtube.com/channel/UC7jhYz8b16g1SsLia4EhO5w?sub_confirmation=1 

Keep Up with Andy Storch

🔸 Connect with Andy on LinkedIn: https://www.linkedin.com/in/andystorch/
🔸 Visit Own Your Career, Own Your Life (book) here: https://ownyourbrandbook.com
🔸 Explore Andy’s work and podcast here: https://andystorch.com

Guest Bonus: FREE Digital Copy of Own Your Brand, Own Your Career

Andy Storch and Mike Kim—two seasoned experts in career development, personal branding, and thought leadership—show you how to position yourself for lasting success strategically. Drawing from decades of experience helping corporate professionals, entrepreneurs, and leaders around the world, they reveal how to:
→ Identify and clarify your unique value, story, and message
→  Build credibility and visibility inside and outside your organization
→  Use modern platforms and tools to share your expertise effectively
→  Create opportunities for promotions, career pivots, and business ventures
→ Stay authentic while amplifying your impact

Packed with real-world examples, step-by-step frameworks, and actionable exercises, this book will equip you to take control of your professional reputation and future—before someone else defines it for you.
To get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.

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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive and great work gets done.

Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

#PersonalBrand #ReputationManagement #Leadership #CareerGrowth #ProfessionalDevelopment #CareerAdvice #ExecutiveCoaching #LeadershipDevelopment #WorkplaceSuccess #InfluenceAtWork

Hiring a friend can feel both generous and like a leadership landmine waiting to explode.
Good intentions aren’t enough when power dynamics shift, boundaries blur, and personal relationships collide with professional expectations. The risk isn’t just losing a friendship; it’s undermining trust, fairness, and team culture if the situation isn’t handled thoughtfully.
Fortunately, this week’s guest helps us unpack how to navigate one of leadership’s most uncomfortable decisions with clarity and integrity.

Dr. Cindi Baldi is the founder and CEO of Culsure, a management science firm, co-host of the Management Muse podcast, and co-author of the Uncertainty Playbook. From blackjack dealer to PhD in organizational behavior, Cindi has seen the full spectrum of workplace behavior. Now she helps leaders across the country understand their people better through data and decades of consulting experience. Cindy explains when hiring a friend can work, when it absolutely won’t, and how to protect both the relationship and the organization if you decide to move forward.

You’ll learn how to say no to a friend without damaging the relationship, what boundaries must be set upfront if you do hire them, and why conflict style in friendships is a strong predictor of workplace behavior.
In the extended conversation, Cindy goes deeper into the hidden risks of managing friends, including what must be off-limits once a friend reports to you, how oversharing personal information can undermine fairness and trust, and how to lead with integrity when professional and personal lines start to blur.
Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.

Join the conversation now!

Conversation Topics
(00:00) The hidden risks and rewards of hiring a friend
(03:03) Why friendships change once power dynamics enter the picture
(06:00) Using social capital responsibly when recommending friends
(12:42) What you can legitimately vouch for when referring someone
(15:11) When hiring a friend actually makes strategic sense
(17:03) The bias trap leaders fall into with people they like
(20:25) How to protect fairness when making the hiring decision
(22:36) Setting expectations before your friend starts the job
(27:02) Power dynamics that make hiring a friend a bad idea
(30:31) [Extended Episode Only] What to do when your friend applies but isn’t a good fit
(36:29) [Extended Episode Only] Preventing personal boundaries from bleeding into work

📚 Additional Resources:

✨Get the extended episode by joining The Modern Manager Podcast+ Community for just $15 per month

✨ Read the full transcript: https://docs.google.com/document/d/1bDdd0ol67WBTmohak12Nyi8XKXUOvWjVWfG4edyXDvo/edit?usp=sharing
 
✨Follow me on Instagram: https://www.instagram.com/mamieks/ 

✨Visit my website for more: https://www.mamieks.com/ 

✨Upskill your team: https://themodernmanager.com/replaybundle 

✨Subscribe to my YouTube Channel: https://www.youtube.com/channel/UC7jhYz8b16g1SsLia4EhO5w?sub_confirmation=1 

Keep up with Cindi Baldi

🔸 Connect with Cindi on LinkedIn: https://www.linkedin.com/in/cindibaldi 

🔸 Follow Management Muse on LinkedIn: https://www.linkedin.com/company/management-muse-podcast/ 

🔸 Subscribe to Management Muse on YouTube: https://www.youtube.com/c/ManagementMusePodcast 

🔸 Follow Management Muse on Instagram: https://instagram.com/managementmuse 

🔸 Follow Management Muse on Facebook: https://www.facebook.com/managementmusepodcast 

Guest Bonus: 3 Book Giveaway: The Uncertainty Playbook: 14 Strategies for Work Success in a Chaotic World

There is a blizzard of uncertainty—technological, geopolitical, demographic, climate-related, and more—impacting us at work today, and it is only accelerating.  Drawing on two decades of research and practice by organizational scientists Geoffrey Tumlin and Cindi Baldi, this book equips readers with essential strategies to grow and even flourish in unstable times.

To get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.

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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive and great work gets done.

Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!