#121 Negotiating with Payers with John Hutchinson and Chad Herzog
For many of us, payer negotiations feel distant—something handled “somewhere up the chain,” far removed from the day-to-day work of helping patients. But here’s the truth: nothing shapes our practice more than the reimbursement rates and contracts negotiated on our behalf.Reimbursement determines who we can serve, how much time we can spend with them, what services we can sustainably provide, and ultimately whether our practice can survive/thrive. And while therapists may assume this is a job for billing or leadership, every OT and PT needs a foundational understanding of how payer negotiations work.In this one-hour webinar, we’re joined by two leaders with deep, real-world expertise:John Hutchinson, MBA — Co-founder of CARE Counseling (with his wife, Dr. Andrea Hutchinson), a practice acquired by UnitedHealth in 2024. John brings firsthand experience navigating growth, payer relationships, and the business realities that shape modern care.Chad Herzog — VP of Operations at Aroris, an organization whose mission is simple and powerful: help healthcare providers get paid what they’re worth so they can focus on what matters most—helping people and improving patients’ lives.Together, they’ll break down what every clinician should know about payer negotiations, how reimbursement impacts clinical practice, and what therapists can do to advocate for sustainable care models.See full course details here: https://otpotential.com/ceu-podcast-courses/negotiating-with-payersSee all OT CEU courses here: https://otpotential.com/ceu-podcast-coursesSupport the show by using the OTPOTENTIAL Medbridge Code: https://otpotential.com/blog/promo-code-for-medbridgeLearn about Aroris and payer contract negotiation: https://www.arorishealth.com/contract-negotiation/Try 2 free OT Potential courses here: https://otpotential.com/free-ot-ceusSupport the show
--------
58:59
--------
58:59
#120 Vision Remediation and OT with Alicia Reiser
We, at OT Potential, keep hearing stories of more and more OTs teaming up with optometrists to provide vision remediation interventions. (Vision remediation focuses on retraining the eye and brain connection. This is in contrast to low vision therapy, which focuses on compensation and adapting the environment to maximize remaining vision.)The need is clear: occupational therapy can provide needed interventions for those with diagnosed visual inefficiencies from such things as acquired brain injury, or even developmentally — but the number of OTs with this training is not keeping pace with the need. But, what does it take to fill this gap? On today’s 1 hour webinar we are lucky to have one OT, Alicia Reiser OTD, who has built a private practice around this need. We’ll learn about the special training she pursued, how she forged relationships with local ODs, and most importantly the difference she is able to make in the lives of her clients. Support the show
--------
55:02
--------
55:02
#119 OT and PT Collaboration with Rebeca Segraves
OTs and PTs compete in many ways. We can be found competing over:Patient timeWho gets to bill which code on which dayRecognition And scope of practiceBut, as looming outside forces like AI and decreasing reimbursement rates threaten our professions, it is critical to change our postures toward interprofessional collaboration. And, there is no PT I would rather talk about this with than Rebeca Segraves. Rebeca has hard won insight as she has sought to embed our professions more fully into maternal healthcare. In this one hour webinar, we’ll talk about the latest research on interprofessional collaboration, and what this can look like on the individual, systems and national level.Support the show
--------
57:37
--------
57:37
#118 AI Chat and Clinical Decision Support with Jen Weaver
One year ago, we released an OT Potential Podcast episode exploring what AI could conceptually mean for clinical decision support.Fast forward to today—and AI chats have become a regular part of the decision-making process for many healthcare providers. In fact, OpenEvidence now reports that 40% of U.S. physicians use their platform daily.At OT Potential, we recently launched our own AI chat and learned a great deal in the process.The world of knowledge translation is changing at an incredible pace. It feels more important than ever to pause and ask: What critical questions should we be asking to harness this technology? What are the strengths of chat-based tools as they currently exist? What are their vulnerabilities? And how can we move forward strategically?We are incredibly lucky to be joined for this one-hour CEU webinar by Jen Weaver, PhD, OTR/L, a leading voice in knowledge translation within occupational therapy. Together, Jen and I will discuss what these rapid changes mean for you and your OT practice.Support the show
--------
55:08
--------
55:08
#117 OTA Hot Topics with Amy Mahle
Occupational therapy assistants are the bedrock of treatment provision in many OT departments throughout the country.In fact, In large rural SNFs, around 58% of OT staffing minutes are by OTAs.And, in rural and underserved communities, about 48% of all Medicare outpatient therapy services are provided by OTAs.But, not enough continuing education has been geared towards the unique challenges and opportunities within this profession. That’s why I’m so thankful to begin a new annual series on Hot Topics for OTAs, with our first guest, Amy Mahle Ed.D., COTA/L, ROH. Amy and I will discuss the hot topics that are top of mind headed into 2026: from changing reimbursement to the OTA pipeline, to new technologies at the point of care. This course is perfect for both occupational therapy assistants, and occupational therapists who are curious to learn more about our closest colleagues. Support the show
Sobre OT Potential Podcast | Occupational Therapy CEUs
Earn your OT CEUs by listening to our episodes for free, then logging into the OT Potential Club to take a short quiz and download your certificate. Each week (with breaks for major holidays), we host a live-recorded conversation exploring cutting-edge trends, timely hot topics, and the most impactful developments shaping occupational therapy today. Our expert guests help you pull out actionable insights you can apply immediately in practice. Designed for both occupational therapists, occupational therapy assistants, and OT students the OT Potential Podcast is your go-to source for AOTA-approved, evidence-driven occupational therapy continuing education.