How I Built This with Guy Raz

Roy and Ryan were avid outdoorsmen who wanted a cooler that wouldn’t break.
So they built one themselves.
The result was YETI: a high-end cooler that early retailers thought nobody would buy. But serious outdoorsmen did—and eventually YETI escaped its niche, becoming a status symbol at tailgates, beaches, and soccer fields.
In this episode, Roy and Ryan explain how they bootstrapped YETI, survived the sudden loss of their only manufacturing partner, and later stumbled onto the $30 product that supercharged the business.

WHAT YOU'LL LEARN
Why solving a problem you personally experience can be more powerful than chasing a huge market.
How YETI convinced people accustomed to $40 coolers to spend $300–$400.
Why the brothers deliberately started with small independent retailers instead of chasing major chains.
Why Roy and Ryan chose not to aggressively fight copycats
How the sudden loss of their only manufacturer nearly destroyed YETI—but ultimately made the company stronger.
How the brothers bootstrapped YETI for years without venture capital
Why a simple $30 stainless-steel cup—not the famous $400 cooler— transformed YETI into a mass-market brand.

TIMESTAMPS
6:10 — A free-range childhood of hunting and exploring
10:02 — Early businesses: fishing rods and boats
15:30 — Roy’s early frustrations with coolers. “The hinges would break, the latches would snap.”
31:20 — The last-minute flight to the Philippines that led to YETI
40:53 — People didn’t love the name–but they remembered it
47:49 — Why people were willing to spend $400 on a cooler
1:01:18 — The phone call that nearly pulled the plug on the business
1:06:30 — How Roy and Ryan turned a catastrophe into a stronger company
1:22:27 — From coolers to cups: A $30 product changed the trajectory of the brand
1:25:44 — Why the founders eventually moved on from YETI

This episode was researched and produced by Carla Esteves, with music by Ramtin Arablouei. It was edited by Neva Grant. Our audio engineers were Maggie Luthar and Jimmy Keeley.

Follow How I Built This:
Instagram → @howibuiltthis
X → @HowIBuiltThis
Facebook → How I Built This

Follow Guy Raz:
Instagram → @guy.raz
Youtube → guy_raz
X → @guyraz
Substack → guyraz.substack.com
Website → guyraz.com
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Today’s callers: Shawn from Saskatchewan weighs whether brand-building or licensing is best for his card-based party game. Then Shirin in Texas wants to differentiate her graphic stationery in a crowded Etsy marketplace. And Mark from New Jersey works through refocusing his line of craft spirits.
Plus, Carlton’s recent efforts to pass on his trendspottting talent to the next generation.
Thank you to the founders of Youlogy, Honey Bespoke Stationery & Paper Goods, and Little Water Distillery for being a part of our show.
If you’d like to be featured on a future Advice Line episode—where Guy and former show guests take questions from early-stage founders—leave us a one-minute message that tells us about your business and a specific question you’d like answered. Send a voice memo to hibt@id.wondery.com or call 1-800-433-1298.
And be sure to listen to the Razor founding story as told by Carlton Calvin in 2025.
This episode was produced by Casey Herman with music by Ramtin Arablouei. It was edited by John Isabella. Our audio engineer was Annlie Huang.
You can follow HIBT on X & Instagram and sign up for Guy’s free newsletter at guyraz.com or on Substack.
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Laura Modi set out to build a better infant formula.
What followed was years of setbacks: a crippling dispute with the FDA, a frustrating search for a manufacturer, and the constant fear that the company would run out of money before it reached customers.
But today, Bobbie generates over $100 million a year and has captured nearly 4% of the U.S. infant formula market by challenging one of the most protected industries in America.
In this conversation, Laura explains how she made it through—and why many of the moments that looked like disasters ultimately built a better company, and made her a better entrepreneur.

You'll learn:
Why Laura left a great job to launch one of the most heavily regulated products in America
How she spent nearly $200,000 of her own savings before raising outside capital
How 64 investor pitches helped her tell a better story
How a public apology changed the trajectory of the company
Why Bobbie turned away thousands of customers during its fastest period of growth
Why Laura moved to Washington, D.C., and how she thinks about federal oversight

Timestamps:
13:17 – The emotional experience that revealed a massive business opportunity
23:09 – Laura learns about the two companies that had a lock on U.S. formula
25:52 – Quitting Airbnb, starting Bobbie while pregnant, risking her savings
38:52 – Pitching 64 investors—and the brutal feedback that fueled her to keep going
50:04 – The FDA shuts the company down after two weeks
1:01:14 – Building a community while waiting nearly two years for approval
1:09:11 – Launch day, and selling out faster than expected
1:13:59 – Why Laura shut off new customer orders during the infant formula shortage
1:17:12 – Buying her own manufacturing plant to control Bobbie's future
1:20:19 – Navigating Washington, regulation, and building a mission-driven brand

This episode was researched and produced by Alex Cheng with music by Ramtin Arablouei. It was edited by Neva Grant. Our audio engineer was Robert Rodriguez.

Follow How I Built This:
Instagram → @howibuiltthis
X → @HowIBuiltThis
Facebook → How I Built This

Follow Guy Raz:
Instagram → @guy.raz
Youtube → guy_raz
X → @guyraz
Substack → guyraz.substack.com
Website → guyraz.com
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Today's callers: Bob in Chicago looks to promote his cabbage-based muscle and joint rub beyond the walls of his orthopedic practice. Then Abby in Dallas wonders whether her popular social media livestreams are a sustainable way to market her trendy phone cases. And Henry in Charlotte wants to turn his mouth rinse for coffee drinkers into a mainstream oral care brand.
Plus, Bobbi shares what drove her to found her new company—Jones Road—at the age of 62.
Thank you to the founders of Cabbage Labs, AbbyRose, and Tannin Oral Care for being a part of our show.

If you’d like to be featured on a future Advice Line episode—where Guy and former show guests take questions from early-stage founders—leave us a one-minute message that tells us about your business and a specific question you’d like answered. Send a voice memo to hibt@id.wondery.com or call 1-800-433-1298.
And be sure to listen to Bobbi Brown Cosmetics’ founding story as told by Bobbi on the show in 2018.

This episode was produced by Sam Paulson with music by Ramtin Arablouei. It was edited by Andrea Bruce. Our audio engineer was Cena Loffredo.
You can follow HIBT on X & Instagram and sign up for Guy’s free newsletter at guyraz.com or on Substack.
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What do you do when the family business you've spent decades building... gets bought out from under you?
That’s what happened to Nima and Salma Fotovat.
Devastated, the family rebuilt a new company from the ground up. This time they set out with a new idea: build an allergen-free, organic snack brand not just for kids, but their parents.
Their new brand: MadeGood.
Today, the Canadian brand’s parent company does hundreds of millions of dollars in sales. But getting there meant rebuilding from scratch, fixing 200,000 mislabeled snack bars by hand, and turning a family of co-packers into branding experts.

What you'll learn:
How owning manufacturing can be a competitive edge
How they grew a national brand with almost no marketing.
Why it can be a winning strategy to say "yes" before you know how
Introducing new products: the tension between research and emotion
The mindset that can help you rebuild after a devastating setback

Timestamps:
6:05 - Growing up in Iran during wartime, and emigrating to Canada
11:55 - Their dad’s new business: “Why are North Americans not eating nougat?”
19:25 - Building the family’s first snack bar brand—and losing it overnight
34:20 - The next business: going all in on healthier school snacks
42:30 - Fixing a 200,000-bar production error with alcohol wipes
48:30 - Landing MadeGood’s first retail store
51:10 - The 100-mile radius marketing strategy
56:50 - The lure of new products: from human treats to dog treats
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.