The Digital Project Manager

AI is changing more than how work gets done—it’s changing who gets to make decisions in the first place. And that makes role clarity, decision rights, and organizational design much harder to leave implicit.
In this episode, Galen Low talks with Cassie Solomon about why RACI still matters in the age of AI, how it can evolve from a documentation tool into a design tool, and what leaders need to rethink as AI agents take on more work, more judgment, and in some cases, more authority.
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Check out The New Group Consulting and Cassie’s book — Leading Successful Change: 8 Keys to Making Change Work
Power and Prediction: The Disruptive Economics of Artificial Intelligence

For many project professionals, the job title that once felt like a marker of progress can eventually start to feel like a box. And with AI disruption, shifting responsibilities, and increasingly blurry career paths, figuring out what comes next means looking beyond the label on your LinkedIn profile.
Galen Low sits down with career coach and former project professional James Compton to unpack “career dysmorphia”: the disconnect between a career that looks successful on paper and one that feels draining, flat, or directionless in practice. They explore how to recognize when your professional identity has become too tied to your title, create space to rethink what actually energizes you, and use disruption as an opportunity to rediscover the value and purpose underneath the role.
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Check out Limitless Leading and The Career Dysmorphia Dossier

When margins get tight, reducing headcount can look like the fastest route to a healthier balance sheet. But in professional services, there’s a catch: your people aren’t just a cost—they’re a big part of what clients are paying for. Cut too deeply, and the short-term savings can quickly turn into overloaded teams, weaker client service, unwanted attrition, and eventually, the cost of hiring people back.
In this episode, Michael Gold and James Leigh explore another path: getting more value from the people you already have. They unpack what it means to “activate” human potential, why AI adoption needs more than a stack of new tools, and how organizations can rethink work around people’s actual strengths instead of forcing everyone into the same job-shaped box. The result is a different way of thinking about efficiency—one that asks how you can grow capability before assuming you need to shrink the team.
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Check out Aria, Gold Strategic Delivery, Vanberra, and Kintara

Founders are wired to look ahead: spotting opportunities, chasing possibilities, and imagining what the business could become. Project and operations people tend to live closer to today, turning those ideas into something teams can actually deliver. The friction between those two perspectives isn’t necessarily a problem—it can be the engine that moves a business forward.
Galen Low sits down with Derek Fredrickson, founder of The COO Solution, to unpack how operators can become the bridge between vision and execution. They explore why trust and clarity matter more than simply “getting things done,” how to challenge a founder without becoming the resident no-machine, and why strong project leaders need to know when to step out of the details and into strategic dialogue.
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Visit The COO Solution

AI fluency isn’t about knowing the latest tools, collecting certificates, or casually dropping “agentic” into a meeting. It’s about knowing where AI fits into the work—and where human judgment still matters most. Justin Bateh joins Galen Low to unpack why the real advantage comes from building an operating layer above AI’s increasingly capable execution layer.
They dig into what separates genuine AI fluency from familiarity, why hands-on practice and feedback matter, and what employers can do to build capability without turning AI training into homework. They also explore a bigger career question: when technical skills are becoming easier to replicate, what makes a project leader’s career durable?
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Visit AI Operators Lab and Tactical Memo