Art of Supply

Amazon packages represent 15% of the United States Postal Service's package volume, but about 7.5% of their revenue. Amazon is USPS's biggest customer, even though Amazon passed the USPS to become the largest domestic parcel carrier in 2025.
The current Amazon - USPS agreement expires on September 30, 2026, just days before the USPS may run out of the cash required to operate. Amazon has signaled that they would like to replace the USPS with their own network, but doing so will be more expensive than the company may have bargained for.
In this episode of the Art of Supply podcast, Kelly Barner covers the public positioning and power dynamics playing out between Amazon and the U.S. Postal Service:
The history and current status of the relationship between the two organizations
How the U.S. Post Office is trying to bring market pricing into their negotiations with shippers - and how Amazon responded to that strategy
Why the final outcome in this story is something all consumers may be affected by
Links:
UPS Picks Profitability Over Volume, and The Teamsters Push Back
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"This was a company that was once all about volume, was all about customer service, was all about growth, was all about sales, was all about creating jobs." - Sean O'Brien, General President, International Brotherhood of Teamsters
In 2024, Amazon accounted for 11% of UPS's revenue but between 20% and 25% of U.S. network volume.
When UPS announced that they were planning to reduce their Amazon package volume by over 50% in early 2025, the market responded negatively. Not only did their revenue decline, but they were also forced to reduce headcount by 48,000, shutter 93 facilities, and restructure their delivery network.
UPS is working through the fallout resulting from that decision, which includes offering six-figure buyouts to unionized drivers. The Teamsters are pushing back hard, arguing that even voluntary driver buyouts violate contract terms and undermine union protections.
This may look like a story about cost cutting, but it's really about UPS's efforts to shift from volume to profit margin in a competitive market.
In this episode of the Art of Supply podcast, Kelly Barner covers:
Why UPS is cutting Amazon volume and what that means for them financially, operationally, and from a labor perspective
The structure and controversy of the 2025 and 2026 driver buyout programs
The Teamsters' legal and contractual response to the company's current plan
The broader implications for supply chains and labor 
Links:
Kelly Barner on LinkedIn
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"If you focus too much on efficiency, you might get something cheap – but it doesn't deliver what you want. If you focus too much on effectiveness, you might spend more than you need. Those two sides need to be balanced." - Andrew Quincey
It is much more difficult to measure value than savings, so even the most skilled procurement professionals tend to focus on savings instead of value. If, however, it is possible to identify why something is being done and how it is being done, procurement will be positioned to drive better overall outcomes. 
Andrew Quincey is a procurement professional and academic with Leeds University Business School in the U.K. In this episode of Art of Supply, he comments on a recent article he wrote for the Journal of Public Procurement: "Achieving Value for Money Equilibrium."
He highlights how procurement can move beyond execution to play a more strategic role across the entire value chain, with a special focus on complex public-sector environments.
In this episode, Andrew and Kelly Barner discuss:
The concept of "value for money equilibrium" and how balancing effectiveness and efficiency can lead to better outcomes
How and why complexity increases exponentially in procurement projects, and what to do about it
Practical ways procurement can move upstream, influence strategy, and engage more effectively in the "why" behind purchasing decisions
Links:
Achieving value for money equilibrium (Emerald Publishing)
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"What happens clear across the world has a very, very big impact, potentially, to U.S. cargo. We've had to take a wider lens look at all of the risks." - FMC Chairman Laura DiBella
The Federal Maritime Commission is an independent, bipartisan agency of the U.S. federal government responsible for overseeing the international ocean transportation system as it relates to U.S. cargo. The FMC's jurisdiction centers specifically on U.S. cargo wherever it moves globally, regardless of vessel ownership or location.
FMC Chairman Laura DiBella has a diverse background that spans commercial real estate, economic development, and maritime operations. Before joining the FMC, she served as Florida's Secretary of Commerce and held leadership roles supporting port operations and maritime stakeholders, including the Florida Harbor Pilots Association.
In this episode of the Art of Supply podcast, Chairman DiBella and Kelly Barner discuss three major ongoing cases that the FMC is actively involved in:
An investigation into global chokepoints, including the Northern Sea Passage, English Channel, Malacca Strait, Singapore Strait, Strait of Gibraltar, Panama Canal, and Suez Canal
How flags of convenience are impacting worker safety and perpetuating the "shadow fleet"
An investigation into allegations that Spain has blocked U.S. ships from docking in their ports
 
Links:
Chairman Laura DiBella on LinkedIn
Federal Maritime Commission
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"If you don't figure out a way to treat your carriers ethically and help them make money, you're not going to have them." - Michael Riccio, former TIA Chairman and founder of More Than Miles Consulting
In this episode, Kelly Barner is joined by two leaders from the Transportation Intermediaries Association (TIA): Michael Riccio, former TIA Chairman and founder of More Than Miles Consulting, and David Abell, CEO of AM Transport Services and a TIA Board Member.
Together, they explore the newly launched Freight Leadership Lab, a program designed to elevate leadership, ethics, and professionalism across the freight brokerage industry. From personal career journeys to the realities of ethical decision-making under pressure, this conversation offers both practical insights and a compelling vision for the future of freight.
Listen in to hear Mike, David, and Kelly discuss:
How the TIA's new Freight Leadership Lab is developing the next generation of freight brokerage leaders
The importance of ethics in freight brokerage, including how leaders can navigate gray-area decisions under time pressure
Practical insights into the role of culture, values, and "extreme ownership" in building stronger teams and better decision-making habits
A broader perspective on the future of freight brokerage, including why investing in people and relationships is key to raising professional standards across the industry
This conversation goes beyond freight—it's about leadership under pressure, ethical decision-making, and building sustainable businesses. Whether you're in logistics, procurement, or any fast-moving industry, the lessons here are broadly applicable.
Links:
Mike Riccio on LinkedIn
David Abell on LinkedIn
TIA's Freight Leadership Lab
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