In this episode of "Magic in the Room," hosts Luke and Chris are joined by Sara Hardwick of Giftology to explore the concept of Return on Relationship. They discuss how investing in authentic, intentional relationships, both internally within teams and externally with clients and partners, can drive loyalty and long-term business outcomes. Sara shares her journey into the world of strategic gifting and highlights the philosophy behind Giftology, including the power of delight, personalized systems of care, and the importance of playing the long game in leadership and marketing. The conversation also introduces the Rich Relationship Society, a community built to help leaders implement these practices in meaningful ways. Credits: Follow Sara: https://www.linkedin.com/in/sarahardwick/ Learn more about Giftology: https://giftologygroup.com/ Giftology Book: https://www.amazon.com/Giftology-Increase-Referrals-Strengthen-Retention/dp/1619614332 This episode of Magic in the Room was recorded on-site in Bixby, Oklahoma Music by Evan Grim. Find his music on Apple Music.
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191: Regaining Agency in Chaotic Times
In this episode of "Magic in the Room," hosts Luke, Hannah, and Chris delve into the themes of leadership, agency, and emotional regulation amidst chaos. They discuss how leaders can maintain control and purpose when faced with unexpected challenges or disruptions, emphasizing the importance of not succumbing to emotional hijacks. The conversation highlights the concept of "amygdala hijack," where emotional responses can override rational thinking, and the need for leaders to remain intentional and mindful in their reactions. They also explore the idea of maintaining emotional bank accounts, where relationships are built through consistent positive interactions, and the dangers of making impulsive withdrawals during moments of emotional flooding.
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190: Leading Through Loss
In this episode of "Magic in the Room," hosts Hannah Bratterud, Chris Province, and Luke Freeman delve into the complexities of leadership, particularly when dealing with personal and professional challenges that aren't covered by standard policies. They discuss the importance of embracing a holistic community approach in workplaces, where personal and work lives intersect, and the difficulties leaders face when unexpected events, such as illness or loss, occur. The conversation is deeply personal, as Chris shares the story of his late friend Doug, highlighting the impact of personal relationships on professional environments. The discussion highlights the need for strategic planning that includes contingencies for unexpected disruptions and the importance of vulnerability and open communication in building trust within teams.
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189: Looking Back and Moving Forward
Welcome to a new season of Magic In The Room! In this episode, hosts Hannah Bratterud, Chris Province, and Luke Freeman reflect on the evolution of their podcast as they enter this new season. They discuss the concept of seasons in both personal and professional contexts, emphasizing the importance of recognizing transitions and growth. The team shares insights from their recent strategic planning session, highlighting the theme of "Year of the Snake," which symbolizes shedding old layers and embracing renewal. They also reflect on the challenges and successes of 2024, noting rapid growth and the need to address structural weaknesses. Looking ahead to 2025, they focus on themes of agility, purpose-driven leadership, and building capacity in various aspects of life and business.
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188: Activating Shared Values at the Citizen Potawatomi Nation with Guests Kelley Francen and April Carter
In today’s episode of Magic in the Room, Chris and Luke sit down with Kelley Francen and April Carter to discuss leadership development at the Citizen Potawatomi Nation. Kelley and April developed a unique program that integrates the traditional cultural teachings of the Citizen Potawatomi Nation into leadership development. The goal of this program was to make sure that the values of the community are activated by the leaders. Even if you do not work in a Tribal setting, there are valuable lessons in this episode about you can develop leaders who live the organizations values. Credits: This episode of Magic in the Room was recorded onsite at The Citizen Potawatomi Nation Cultural Heritage Center. Find more information about the cultural center at www.potawatomiheritage.com. Music by Evan Grim. Find his music on Apple Music.
Magic is found in every room where people connect over a shared purpose. In this weekly podcast, Luke, Hannah, and Chris explore the role of purpose, courage, mindset, and culture in every leader’s quest for transformational performance.
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