Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology

Rebecca Swanner is Associate Principal and a Senior Workplace Design Leader at HED where she is passionate about creating interiors that strengthen culture, support the evolving nature of work, and amplify human potential. Mike Petrusky asks Rebecca why she believes that workplace leaders should initiate big picture conversations about desired outcomes before making workspace or logistical decisions. They explore how AI is absorbing low cognitive load tasks, increasing the need for humans to focus on strategic and creative work while leading to a "cognitive bar" that requires protecting focus. Rebecca says the workforce is ready for more responsive workspaces that use wearable tech and data to adapt environments to personal needs and tasks. By dynamically adjusting lighting, temperature, and acoustics using real-time biometric data, we can begin to optimize human performance. Effective workplace transformation requires piloting and iterating designs and success metrics should shift from measuring occupancy to measuring outcomes as the future of work will be more integrated, asynchronous, and hybrid. Tune in as Mike and Rebecca offer some practical advice and the inspiration you need to be a Workplace Innovator in your organization!
Connect with Rebecca on LinkedIn: https://www.linkedin.com/in/rebecca-swanner-b8a9a55/
Learn more about HED: https://hed.co/
Read about HED Intelligence in PLACE: https://hed.co/intelligence-in-place/
Watch the podcast on YouTube: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
Learn more about Eptura™: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/

Lisa Copland is Managing Director and Founder at Presynct, an Australian consultancy that helps organizations with workplace strategy, transition, and portfolio decision‑making. Mike Petrusky asks Lisa why she believes that successful workplace transformation involves aligning business strategy, workplace experience, spatial design, technology, and change management as interconnected elements. They explore how workplace design and portfolio decisions are most effective when integrated with an understanding of how people work and broader organizational goals. Lisa says that innovative workplace solutions often come from diverse perspectives and a willingness to challenge industry norms, so she encourages technology integration and using AI to dynamically optimize space allocation by grouping teams based on actual attendance and work patterns, moving away from static floor plans. Optimizing existing space usage via technology and behavioral change can be a valuable step before committing to changes in property portfolios, so Mike and Lisa offer the practical advice and inspiration you will need to be a Workplace Innovator in your organization!
Connect with Lisa on LinkedIn: https://www.linkedin.com/in/lisa-copland-99601312/
Read the article discussed called "Reframing the Workplace: How strategy, technology, and human behavior are coming back into sync": https://eptura.com/discover-more/blog/reframing-the-workplace/
Learn more about Presynct: https://presynct.com.au/
Watch the podcast on YouTube: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
Learn more about Eptura™: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/

Minette Norman is an award-winning author, speaker, and leadership consultant who previously spent decades leading global technical teams in the Silicon Valley software industry and realized that we needed a new, more human model of leadership. Mike Petrusky asks Minette about her new book, "The Psychological Safety Playbook for Changemakers: Transform Your Workplace Culture" and what motivated she and he co-author, Dr. Karolin Helbig, to write it. They explore how innovation thrives in a team environment where psychological safety allows open, respectful debate and diverse ideas to flourish. Minette says that anyone can be a changemaker and encourages us all to positively influence workplace culture through small, deliberate actions that create ripple effects. Successful change management prioritizes the human side of change by listening to concerns, anticipating impact, and fostering inclusion to reduce resistance, so the book offers practical strategies for addressing skepticism. Curiosity and open-minded listening are essential leadership qualities, so Mike and Minette offer the encouragement and inspiration you need to be a Workplace Innovator in your organization!
Connect with Minette on LinkedIn: https://www.linkedin.com/in/minettenorman/
Buy Minette's new book "The Psychological Safety Playbook for Changemakers": https://thepsychologicalsafetyplaybook.com/the-psychological-safety-playbook-for-changemakers/
Learn more about Minette: https://www.minettenorman.com/
Watch the podcast on YouTube: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
Learn more about Eptura™: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/

Helia Taheri, Ph.D., Assoc. AIA, EDAC is an Associate and the Research & Insights Lead at Arcadis where she is passionate about shining a light on the silent yet powerful impacts of buildings, neighborhoods, and cities on our connections, health, and behaviors. Mike Petrusky asks Helia about her research and experiences promoting human-centered design with a focus on the whole person's physical, mental, and social health in the workplace. Helia says that curiosity and intellectual humility fuel innovation, with openness to being wrong and learning from failure as essential components of her research and design strategies. She shares about neuroarchitecture, which is a blend of neuroscience and architecture, as a way to measure how design affects both our brain health and human behavior. Mike and Helia agree that "if you don't measure, you can't manage or improve", so they explore practical methods to help you enhance the effectiveness of the built environment and offer the encouragement and inspiration you will need to be a Workplace Innovator in your organization!
Connect with Helia on LinkedIn: https://www.linkedin.com/in/heliataheri/
Learn more about Arcadis: https://www.arcadis.com/
Watch the podcast on YouTube: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
Learn more about Eptura™: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/

Host Mike Petrusky welcomes six past guests from the show to reflect on his past decade of podcasts, the current state of FM, and the future of the workplace as we celebrate our 400th episode. Recorded in San Francisco during IFMA's Facility Fusion 2026, the conversation centers on how the facility management landscape has dramatically shifted over the years with the need for leadership, culture-building, and understanding human behavior becoming essential for success in the workplace today. Mike and his guests explore how AI and automation are reshaping the FM industry enabling professionals to focus more on strategic work, their personal upskilling, and delivering value beyond transactional tasks. Relationships in the IFMA community enable professional growth, collaboration, and innovation as we emphasize the need for resilience, optimism, and human connection as we care for the built environment. Music and pop culture serve as unifying elements as Mike and his guests share stories from the show, along with the encouragement and the inspiration you need to be a Workplace Innovator in your organization!
Connect with René Jackson, MBA, CFM on LinkedIn: https://www.linkedin.com/in/rene-jackson/
Connect with Lena Thompson, IFMA Fellow, FMP, SFP on LinkedIn: https://www.linkedin.com/in/lena-thompson-fmp-sfp/
Connect with Amanda Muzzarelli on LinkedIn: https://www.linkedin.com/in/amandamuzzarelli/
Connect with Vik Bangia, MCR on LinkedIn: https://www.linkedin.com/in/vik-bangia-mcr-0b54522/
Connect with James Waddell on LinkedIn: https://www.linkedin.com/in/jcwaddell/
Connect with Wayne Whitzell, CFM, FMP, SFP, LEED AP, BEP, IFMA Fellow on LinkedIn: https://www.linkedin.com/in/wayne-whitzell-cfm-fmp-sfp-leed-ap-bep-ifma-fellow-147870b/
Watch the podcast on YouTube: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
Learn more about Eptura™: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/