Alex and Annie: The Real Women of Vacation Rentals

Episódios Disponíveis

5 de 235

How Property Managers Can Offer Flexible Cancellations Without Losing Revenue – with Sasha Lawler of Roam
Send us a message!Flexible cancellation policies are no longer optional in today’s vacation rental market. Guests expect them, OTAs prioritize them, and competitors are already adapting. But for property managers, relaxed policies often feel like a direct threat to revenue and owner trust.In this episode, we talk with Sasha Lawler, CEO and Founder of Roam, about how her company is eliminating that trade-off. Roam’s embedded insurance model allows managers to offer flexible bookings that attract more guests while ensuring income is protected even if cancellations occur.Sasha shares her 15+ year journey in hospitality and vacation rental tech, the conversations with property managers that inspired Roam, and why now is the moment for the industry to catch up with hotels and airlines in offering flexibility.We discuss:1️⃣ Why strict cancellation policies create tension between managers, owners, and guests2️⃣ How Roam’s model differs from traditional travel insurance3️⃣ The tech behind embedding refundable and non-refundable rate options into booking sites4️⃣ Why smaller operators are leveraging Roam to stabilize revenue and win new owners5️⃣ How turning cancellations into a strength can improve guest trust and long-term brand growthIf cancellations have ever kept you up at night, this episode will show you how flexibility can protect (not jeopardize) your revenue.Connect with Sasha:LinkedIn: https://www.linkedin.com/in/sasha-lawler-a4b33677/ Website: https://goroam.io/ ✨ Exclusive Offer to Alex & Annie Listeners:Get free onboarding when you partner with Xplorie! Valid through November 30, 2025.👉 https://hubs.ly/Q03B9lmX0 Free Market Assessment from Track (valued at $400)Get 3–5 actionable insights tailored to your business. Meet one-on-one with an expert to evaluate your market, identify opportunities, and build a winning strategy.👉 https://calendly.com/dstephens-tnsincConsidering an exit strategy? Discover how Nocturne Luxury Villas helps vacation rental founders protect their legacy while unlocking new opportunities.👉 Contact [email protected]#vacationrentals #shorttermrentals #cancellationpolicy
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How Xplorie Helps Elevate the Guest Experience Through Local Activities with Adrienne Clark & Caleb Yaryan
Send us a message!In this week’s episode, we’re joined by Adrienne Clark (President & COO) and Caleb Yaryan (Chief Product Officer) of Xplorie, a trusted partner for vacation rental operators looking to enhance guest satisfaction while gaining a competitive edge.For nearly 30 years, Xplorie has been connecting lodging providers with local attractions in more than 70 destinations across the U.S., creating seamless, curated activity experiences that guests actually value. But more than just a perks program, Xplorie is a strategic tool that helps property managers attract bookings, improve guest loyalty, and offer real hospitality that extends beyond the front door.Adrienne and Caleb share their personal paths into the industry, the philosophy behind Xplorie’s business model, and the behind-the-scenes work that goes into ensuring every activity meets their high standards of quality and service.We discuss:1️⃣ How Xplorie supports PMs in creating meaningful guest experiences2️⃣ Why activities are a powerful differentiator in a crowded market3️⃣ Trends in traveler behavior post-COVID, from outdoor demand to last-minute bookings4️⃣ How Xplorie helps guests and operators when things don’t go as planned5️⃣ The importance of local partnerships and activity curation6️⃣ Real-time integrations, guest support, and why call centers still matter7️⃣ Why Xplorie limits the number of partners per market8️⃣ What’s ahead for Xplorie as they approach their 30th anniversaryWhether you're looking to stand out without lowering rates, boost shoulder season bookings, or create memories guests will talk about long after check-out, this conversation is packed with actionable insights you won’t want to miss.Connect with Adrienne:LinkedIn: https://www.linkedin.com/in/adrienneclark1322/ Connect with Caleb:LinkedIn: https://www.linkedin.com/in/caleb-yaryan-15447219/ Connect with Xplorie:Website: https://xplorie.com/ LinkedIn: https://www.linkedin.com/company/xplorie/ ✨ Exclusive Offer to Alex & Annie Listeners:Get free onboarding when you partner with Xplorie! Valid through November 30, 2025.👉 https://hubs.ly/Q03B9lmX0 Free Market Assessment from Track (valued at $400)Get 3–5 actionable insights tailored to your business. Meet one-on-one with an expert to evaluate your market, identify opportunities, and build a winning strategy.👉 https://calendly.com/dstephens-tnsincConsidering an exit strategy? Discover how Nocturne Luxury Villas helps vacation rental founders protect their legacy while unlocking new opportunities.👉 Contact [email protected]#vacationrentals #shorttermrentals #guestexperience
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1st of the Month Bonus: Annie’s Big Leap, Plus Tyann’s 2026 World Cup STR Plan
Send us a message!In this special first-of-the-month bonus episode, Alex & Annie sit down with a longtime friend and industry leader Tyann Marcink Hammond to talk about a timely and much-needed initiative to support host education. Tyann shares how she’s leading an effort to prepare short-term rental operators ahead of the 2026 FIFA World Cup, starting in Kansas City and expanding to other host cities across North America.Annie also shares a major personal announcement. After a successful career working with some of the biggest brands in vacation rentals, Annie is officially stepping into entrepreneurship with the launch of Annie & Co. Solutions.Key topics discussed:1️⃣ Annie’s big news: launching Annie & Co. Solutions2️⃣ How Annie made the decision to go independent3️⃣ Tyann shares her “word of the year” and what it led to4️⃣ How the World Cup Hosting Crash Course began5️⃣ Preparing hosts to be good neighbors during major events6️⃣ Why advocacy and education go hand in hand7️⃣ Potential impact on local regulations and STR reputation8️⃣ The vision for a more organized and professional STR industryFrom new ventures to community advocacy, this episode offers a thoughtful look at the opportunities and responsibilities that come with growing in the vacation rental industry.Connect with Annie & Co. Solutions:Website: https://anniecosolutions.com/ LinkedIn: https://www.linkedin.com/in/annie-holcombe-vrgal/ Connect with Tyann:LinkedIn: https://www.linkedin.com/in/tyannmarcink/ ✨ Exclusive Offer to Alex & Annie Listeners:Get a free market assessment from Track with 3 to 5 actionable insights tailored to your business. (valued at $400)You will meet one-on-one with an expert to help evaluate your market, identify opportunities, and build a strategy to help you stand out.👉 https://calendly.com/dstephens-tnsinc#vacationrentals #shorttermrentals #worldcup
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The Impact of Airbnb Policy Changes, with Dennis Schaal of Skift
Send us a message!Airbnb’s evolving policies have become one of the most pressing conversations in vacation rentals today - sparking questions, frustrations, and new realities for property managers across the industry.In this episode, Alex & Annie welcome Dennis Schaal, Founding Editor at Skift, to discuss what these changes mean for property managers and the broader short-term rental ecosystem. With more than 25 years of experience covering online travel, Dennis brings a sharp journalistic lens to the strategies shaping hospitality and why Airbnb’s moves demand close attention.Together with Alex & Annie, the conversation explores:✅ What are the changes in Airbnb’s terms and conditions✅ Why Airbnb made this move now✅ How property managers could be affected✅ What it signals about Airbnb’s relationship with hosts and guests✅ Broader implications for OTAs, regulation, and tech trends in the STR spaceThis is a must-listen for property managers looking to stay ahead of the curve and understand how policy shifts at the top can reshape daily operations on the ground.Connect with Dennis:LinkedIn: https://www.linkedin.com/in/dschaal/✨ Exclusive Offer to Alex & Annie Listeners:Get a free market assessment from Track with 3 to 5 actionable insights tailored to your business. (valued at $400)You will meet one-on-one with an expert to help evaluate your market, identify opportunities, and build a strategy to help you stand out.👉 https://calendly.com/dstephens-tnsincGet a free Growth Hack Review and P&L Evaluation when you mention “Alex & Annie” during your discovery call with the Grand Welcome team:👉 https://calendly.com/michelle-marquis-grandwelcome/30min#vacationrentals #shorttermrentals #airbnb
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The Bossy Girl’s Guide to Thriving Through Self-Doubt with Michelle Marquis
Send us a message!What if imposter syndrome wasn’t a weakness, but a sign you’re growing?In this episode, Alex and Annie are joined by Michelle Marquis, founder of The Marquis Effect and now author of The Bossy Girl’s Guide to Leadership, which has just been released. Written for women navigating leadership and self-doubt, the book is part memoir, part guidebook, and 100% Michelle’s authentic voice.Michelle reveals the mindset shifts that shaped her journey, including:Earn It While You Learn It – why progress comes from figuring it out as you go.The Support Squad Effect – how to build your personal “board of directors.”Blended Life vs. Balanced Life – a more realistic approach to work and family.Agile Leadership – evolving your leadership style through constant learning.She also opens up about moments of rejection, how she reframed imposter syndrome into fuel, and why thriving as a leader often means being willing to feel uncomfortable.If you’ve ever struggled with self-doubt or questioned whether you’re “enough,” Michelle’s story will encourage you to see those feelings as proof that you’re moving in the right direction.Connect with Michelle:LinkedIn: https://www.linkedin.com/in/michellemarquis/ The Bossy Girl’s Guide to Leadership: https://www.amazon.com/dp/1968250506 ✨ Exclusive Offer to Alex & Annie Listeners:Get a free market assessment from Track with 3 to 5 actionable insights tailored to your business. (valued at $400)You will meet one-on-one with an expert to help evaluate your market, identify opportunities, and build a strategy to help you stand out.👉 https://calendly.com/dstephens-tnsincGet a free Growth Hack Review and P&L Evaluation when you mention “Alex & Annie” during your discovery call with the Grand Welcome team:👉 https://calendly.com/michelle-marquis-grandwelcome/30min#vacationrentals #shorttermrentals #impostersyndrome
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Sobre Alex and Annie: The Real Women of Vacation Rentals

With more than 35 years of combined experience in vacation rentals, Alex Husner and Annie Holcombe have teamed up to connect the dots between inspiration and opportunity, seeking to find the one story, idea, strategy or decision that led to their guests big A-HA moment. Join them, as they highlight the REAL stories behind the people and brands that have built vacation rentals into the 100 BILLION dollar industry it is today.

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