The Quality Hub

• Episode 16 - S3 - ISO 9001 for Start-ups - Is it Worth it

  In this episode of The Quality Hub, host Xavier Francis chats with Suzanne Strausser, VP of Consulting and Development at Core Business Solutions, about the value of ISO 9001 certification for startups. They explore how early adoption can help new businesses build structure, reduce costly mistakes, attract investors, and qualify for contracts—all while avoiding common misconceptions like excessive paperwork or limited relevance. Suz explains how ISO 9001 provides a scalable, practical framework that supports growth and quality from day one, making it a smart strategic move for startups ready to do things right from the start.                                   Helpful Resources: How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at [email protected] A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

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• Episode 15 - S3 - ISO 9001 Why it Still Matters in Today's Market

  In this episode of The Quality Hub – Chatting with ISO Experts, host Xavier Francis sits down with Drew Markley, VP of Sales, and Renee Ferry, Customer Success Manager at Core Business Solutions, to explore why ISO 9001 certification continues to be a critical asset in today’s competitive market. The conversation addresses common concerns about cost, disruption, and complexity, highlighting how Core’s streamlined approach simplifies the certification journey. With real-world insights and nearly two decades of combined experience, Drew and Renee explain how ISO 9001 not only strengthens business practices but also acts as a form of “business insurance” during uncertain times. Whether you're seeking to improve customer satisfaction, prepare for future certifications, or stay ahead of industry demands, this episode offers a clear case for why ISO 9001 still matters more than ever. Helpful Resources: How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at [email protected] A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

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• Episode 14 -S3- ISO 9001 and Environmental Management and How They Align

  In this episode of The Quality Hub, Chatting with ISO Experts, host Xavier Francis is joined once again by Norm Verbeck, consultant from Core Business Solutions, to dive into how ISO 9001 (QMS) and ISO 14001 (EMS) align and complement each other. They discuss the key similarities between the two standards, including shared requirements like management reviews, internal audits, corrective actions, and more. Norm explains how organizations can integrate these systems to streamline processes, which can save time and. The conversation also highlights how quality risk assessments can uncover environmental concerns, potentially guiding companies toward ISO 14001 compliance or certification. With practical examples and real-world insights, this episode is a must-listen for companies looking to enhance operational efficiency and environmental responsibility.   Helpful Resources: How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at [email protected] A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

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• Episode 13 - S3 - ISO 9001 Risked Based Thinking Part 2 - Key Metrics

  In this episode of The Quality Hub, host Xavier Francis returns with Brian Smith, Director of Consulting Services at CORE, for Part 2 of their deep dive into ISO 9001 risk-based thinking—this time focusing on key metrics. They unpack how to align quality objectives with strategic goals, measure what matters, and track risk at both the organizational and process levels. Brian offers real-world examples and practical advice on setting realistic targets, leveraging existing data, and using tools like KPIs and dashboards for effective monitoring. Whether you're certified or just using ISO 9001 as a framework for improvement, this episode is packed with insights to help you strengthen your quality management system. Helpful Resources: What is Risk-Based Thinking? https://www.thecoresolution.com/what-is-risk-based-thinking How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at [email protected] A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting  

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• Episode 13 - S3 - ISO 9001 Risked Based Thinking Part 1 - How to Apply

  In this episode of The Quality Hub, host Xavier Francis is joined by Brian Smith, Director of Consulting Services, to kick off a two-part series on ISO 9001 and risk-based thinking and how to apply it. They explore how the standard shifted to make risk management a central, preventive tool rather than a prescriptive requirement. Brian shares practical tools like the Improvement Plan and SWOT analysis, highlights leadership’s role in driving risk awareness, and offers real-world examples of applying risk-based thinking in business operations. Tune in to learn how to align your current practices with ISO and make smarter, data-driven decisions. Helpful Resources: What is Risk-Based Thinking? https://www.thecoresolution.com/what-is-risk-based-thinking How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at [email protected] A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting  

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