Uncensored CMO

The last time I spoke to today's guest, James Watt, he fired me. It's the first thing we talk about in the episode, but I have nothing but respect for the man who built Brewdog into the Unicorn it is today. Through their impressive marketing stunts, focus on product quality and immense speed of execution, Brewdog successfully took on the beer behemoths and solidified its place in the industry. In this episode we talk about why James made a mistake hiring an executive team (including me), how they convinced a bank to give them a loan in the global financial crisis and how he almost lost £50m to a Russian bank account. Now, James has launched a new venture, Social Tip, a new way brands can connect with consumers.
Sign up to our live event, The Calling, on April 21st here:
https://event.uncensoredcmo.com/events/uncensoredcmo/2044861
Timestamps
00:00 - Intro
00:58 - Why did James fire Jon?
01:56 - Being in the detail and close to the customer
06:07 - Brewdog founding story: how they got funding
08:54 - Why Brewdog is so passionate about making a great product
13:07 - How Brewdog won their Tesco listing
15:58 - How a Tesco listing transformed Brewdog
17:37 - The secret to an overnight success
20:22 - Why constraints led to great marketing for Brewdog
22:09 - Examples of Brewdog’s incredible marketing stunts
27:43 - Why James changed his name to Elvis
29:28 - Collaborating with copycats: launching ALD IPA
31:14 - When marketing stunts go wrong
33:28 - How James almost lost £50 million
37:48 - James Watt’s favourite business books
41:17 - How James Watt felt when he left Brewdog
43:01 - Leadership lessons from James Watt about scaling
46:05 - Dealing with public scrutiny
47:26 - Why James started his new business: Social Tip
54:03 - How to pitch your business to James Watt

This is the first episode of the Uncensored Renegades podcast. To hear episodes of this new show, subscribe here:
Apple Podcasts: https://podcasts.apple.com/gb/podcast/uncensored-renegades/id1868870960
Spotify: https://open.spotify.com/show/7qnkqq0XSpgif9A5ZNgSpX?si=f181c3a0e9af480c
Know your e.l.f.ing numbers - it's your responsibility as a leader. Jon and Kory share stories of when this has helped them in roles, and share advice on how CMOs can be successful in getting more budget, taking bigger risks and, ultimately, grow the brand (for 25 consecutive quarters in Kory’s case).
Timestamps
00:00 - Intro
00:34 - You just do the cutting, sticking and colouring in
01:42 - Why knowing your numbers is so important for CMOs
05:25 - Making the case for long term marketing investment
08:10 - Why CMOs need to earn the right to take risks
12:05 - Managing internal politics in the c-suite
15:16 - Kory’s formula to create successful work

Jenn Chase, CMO of SAS, joins us to share how one of the world’s most established AI and analytics companies is reinventing its brand. From launching SAS’s first brand campaign in 25 years to shifting the organisation from performance-led to brand-led thinking, Jenn walks through what it takes to drive meaningful change inside a founder-led business.
We also discuss how COVID reshaped the brand, why SAS is leaning into humour, the decision to sponsor Liverpool FC, and where AI is having the biggest impact on marketing today. Plus, Jenn shares leadership lessons, the skills every modern CMO needs, and how to build a great culture.

Timestamps
00:00 - Start
01:00 - What is SAS?
02:11 - Being a founder led business after 50 years
04:38 - Being at the company for 27 years
06:03 - How Jenn became CMO of SAS
07:57 - How COVID changed the brand forever
08:33 - Launching their first brand campaign in 25 years
09:22 - Convincing the business to switch from performance to brand
10:45 - Creating an effective relationship with the finance team
14:31 - What did the business think of the first brand campaign in 25 years?
17:22 - How did they manage the effectiveness of their brand campaign?
22:04 - Why their new campaign leans into humour
24:28 - Why SAS decided to sponsor Liverpool FC
27:06 - How to sell in a big idea to an organisation?
32:16 - Where is AI having the biggest impact in marketing?
36:25 - Leadership advice from Brene Brown
39:54 - Skills to be a successful CMO
42:59 - What creates a great culture
45:12 - How big of a change will AI search be
47:08 - The 95:5 rule

This is the first episode of the Uncensored Renegades podcast. To hear episodes of this new show, subscribe here:
Apple Podcasts: https://podcasts.apple.com/gb/podcast/uncensored-renegades/id1868870960
Spotify: https://open.spotify.com/show/7qnkqq0XSpgif9A5ZNgSpX?si=f181c3a0e9af480c
Failure needs to be rebranded. Most see it negatively, but history shows great successes are followed shortly after failures. Jon and Kory tackle the stigma against failures, why we should embrace them across the organisations we work for. They also share their biggest failures in their career and what they’ve learned from them.
Timestamps
00:00 - Intro
01:54 - Why are we afraid to talk about failure?
04:07 - Why failures set you up for success
11:11 - Jon’s biggest failure
18:20 - Kory’s biggest failure

After collaborating with Worldwide Partners on the Confessions of a CMO report (the anonymous report asking top tier CMOs what they really think about the state of the role), I thought I'd team up with the world's most opinionated professor to discuss some of the comments. We talk tenure, politics, management and more.
Timestamps
00:00 - Intro
01:04 - How the Uncensored CMO started
02:41 - How Confessions of a CMO originated
03:44 - The CMO tenure data
06:35 - Why the CMO role isn’t dead, it’s just changing
12:02 - The real 4 Ps of a CMO
18:57 - Becoming the Chief Mood Officer
22:16 - Why marketing needs to provide the meaning for the business
27:04 - Why CMOs need to combine data and storytelling
28:38 - Why CMOs need to create momentum
40:53 - Were there any surprises from the report?
About Worldwide Partners:
Worldwide Partners, Inc. (WPI), the world’s most collaborative agency network, enables growth through access, flexibility and partnership. With over 90 independent agencies in more than 50 countries, and experience in over 90 industry verticals, Worldwide Partners serves as a hub that harnesses the talent, expertise and diversified capabilities of the agencies within our network to reimagine growth for both brands and agencies.