Ep156: LLM Migrations to One Cloud: Coveo's Strategic Move to Amazon Bedrock
Learn how Coveo automated LLM migration like a "mind transplant," building frameworks to optimize prompts and maintain quality across model changes.Topics Include:AWS and Coveo discuss their Gen-AI innovation using Amazon Bedrock and Nova.Coveo faced multi-cloud complexity, data residency requirements, and rising AI costs.Coveo indexes enterprise content across hundreds of sources while maintaining security permissions.The platform powers search, generative answers, and AI agents across commerce and support.CRGA is Coveo's fully managed RAG solution deployed in days, not months.Customers see 20-30% case reduction; SAP Concur saves €8 million annually.Original architecture used GPT on Azure; migration targeted Nova Lite on Bedrock.Infrastructure setup involved guardrails and load testing for 70 billion monthly tokens.Migrating LLMs is like a "mind transplant"—prompts must be completely re-optimized.Coveo built automated evaluation framework testing 20+ behaviors with each system change.Nova Lite improved answer accuracy, reduced hallucinations, and matched GPT-4o Mini performance.Migration simplified governance, enabled regional compliance, reduced latency, and lowered costs.Participants:Sebastien Paquet – Vice President, AI Strategy, CoveoYanick Houngbedji – Solutions Architect Canada ISV, Amazon Web ServicesSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/
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Ep155: Balancing Innovation and Regulation: Europe's Competitive Edge in AI and Cloud
Dion Hinchcliffe, Vice President of CIO Practice at Futurum Group, reveals how EMEA software companies can turn Europe's regulatory rigor into a competitive superpower while navigating AI adoption and cloud transformation challenges.Topics Include:AWS surveyed 750+ EMEA software companies to understand their growth challenges.European tech firms lag US counterparts but AI presents catch-up opportunity.EMEA companies prioritize data sovereignty and privacy over rapid cloud adoption.Tier-2 local cloud providers often lack capabilities needed for global scaling.Cloud-native companies show faster growth and innovation than traditional competitors.Best practices for cloud architecture now well-established across major platforms.CEOs lead AI transformation; 100% of tracked companies using AI substantially.Software companies report 80% of customers now requesting AI capabilities.IT talent shortage requires solutions needing minimal specialized skills to deploy.ERP modernization accelerating as cloud-native systems offer superior capabilities.Europe's regulatory rigor becomes competitive advantage in trustworthy technology.AI adoption continues at light speed; quantum computing emerges within five years.Participants:Dion Hinchcliffe - Vice President of CIO Practice, Futurum GroupMassimo Ghislandi – Head of EMEA Marketing for Software Companies, Amazon Web ServicesSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/
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Ep154: Presenting Security to the Board of Directors with CISOs from Gusto and MongoDBs
Experienced CISOs from MongoDB and Gusto reveal proven frameworks for translating complex cybersecurity metrics into board-friendly presentations that drive decision-making.Topics Include:Security leaders discuss challenges of presenting technical cybersecurity topics to boardsMongoDB CISO presents three times in six months, Gusto director five timesThree-angle metrics framework: environmental threats, prevention quality, and detection/response speed capabilitiesBoard members switch contexts frequently, requiring extensive education and simplified heat mapsRepeatable presentation models help board members follow consistent data across meetingsAudit committees get different depth than general board updates on programsNew technologies like AI require educating boards on risks versus opportunitiesFoundational security principles like zero trust remain constant regardless of technologySecurity buzzwords need translation appendices since board members forget technical definitionsFinancial services background helps translate cyber risks into dollar amounts boards understandThird-party penetration testing provides independent validation but requires vendor rotation strategiesLimited 30-minute board time means trusting security leaders' vendor diligence decisionsFirst-time CISOs should educate on threat landscape then tailor strategy to companyBalance discussing shiny new technologies with essential foundational security blocking and tacklingAI implementation spans customer features, infrastructure security, and augmenting security capabilities internallyParticipants:Sean Josephson - Sr. Director of Information Security, GustoJulien Soriano – Sr. Vice President, CISO, MongoDBGee Rittenhouse - Vice President, Security Services, Amazon Web ServicesFurther Links:Gusto: Website – LinkedInMongoDB: Website – LinkedIn – AWS MarketplaceSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/
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Ep153: From Minutes to Seconds: How AI-Native Cybersecurity is Winning the Speed War Against Attackers
John Skinner of Vectra AI shares how cyber attackers are democratizing sophisticated attacks using dark web tools, and why AI-powered hybrid defense is now essential for enterprise security.Topics Include:Vectra AI: 13-year-old cybersecurity company founded as "AI native" from day oneBuilt on machine learning assumption while competitors treated AI as afterthoughtGenerative AI represents the latest evolution in their comprehensive AI journeyStarted pairing threat researchers with ML developers to codify attack behaviorsAdded agentic AI in 2018 for correlation across space and timeUses AWS Security Lake, GuardDuty, and recently became AWS Bedrock customerSuccess measured by reducing "dwell time" from initial attack to detectionAchieved 60% faster alerts, 51% faster monitoring, 50% faster investigation timesCustomers should evaluate vendor's data science quality and algorithm training yearsEvolved hybrid defense approach as attacks start anywhere, go everywhereAI handles high-volume correlation while humans focus on analytical decisionsFuture challenge: democratized cyber attacks using readily available dark web toolsParticipants:John Skinner – Vice President Corporate/Business Development, Vectra AIFurther Links:Vectra AI: Website – LinkedIn – AWS Marketplace - YouTubeSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/
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Ep152: Balancing AI Innovation with Financial Compliance - Lessons Learned from Lucanet's VP of Engineering
Vice President of Engineering James Musson reveals how Lucanet integrated multiple acquired solutions into a unified platform, achieving 3-month integration timelines while serving 6,000+ customers.Topics Include:Lucanet evolved from financial consolidation tool to comprehensive CFO solution platformPlatform covers consolidation, planning, ESG reporting, tax compliance, and cash managementThree key differentiators: easy to use, fast time-to-value, innovative AI featuresAI-powered XBRL tagging reduces days of manual work to minutes with 90% accuracyComplex challenge: integrating multiple acquired tech stacks with cloud-native platform developmentBuilt micro front-end architecture and platform services for seamless user experienceCustom control plane automates customer onboarding and manages rolling upgrades safelyLatest acquisition integrated into platform within three months, unprecedented speedStrong company culture focuses on innovation, hackathons, and continuous learningAI bootcamps and tech lunch sessions keep 6,000+ customer engineering teams engagedBalances AI innovation with regulatory compliance using deterministic core processesHeavy AWS adoption with serverless technologies handles peaky financial reporting workloadsParticipants:James Musson – Vice President, Engineering, LucanetFurther Links:Lucanet: Website – LinkedInSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/
Stay ahead of the rapidly evolving cloud and AI landscape with the AWS for Software Companies podcast. Hear from renowned software leaders, respected industry analysts, and experienced consultants alongside AWS experts as they explore the technologies shaping the future—from generative AI and agentic systems to intelligent cloud architectures, and modern data management. Learn how AI agents are transforming enterprise workflows, how leading companies are modernizing their cloud strategies with security best practices at the core, and what's driving the next wave of SaaS innovation. New episodes drop regularly to keep you informed on the trends that matter most to your business.
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