Simplify Dentistry

Dr. Lior Tamir joins Dr. Mustafa Shah-Khan to share his journey from clinician to software founder and practice owner. He discusses the gaps in traditional practice management systems, why dentistry needs true CRM/PRM tools, and how The Dental App helps practices streamline operations, improve follow-up, and drive predictable growth. A must-listen for dentists who want to simplify their workflow, increase efficiency, and run more profitable, human-centered practices. Featured Discussion Topics: CRM vs. PMS vs. PRM in dentistry How practices lose revenue without realizing it Automation and AI-driven workflows Insurance claims, aging, and payment speed Growth through efficiency, not just new patients Building streamlined, data-driven systems Entrepreneurship and innovation in dentistry Meet Our Guest: Dr. Lior Tamir is a dentist, practice owner, and founder of The Dental App, a cloud-based practice management platform built to modernize operations and help dental teams grow with clarity and efficiency. With a background in tech, advertising, and clinical dentistry, he brings a unique perspective to solving the everyday challenges practice owners face. He is passionate about creating more powerful, profitable, and human practices through better systems. Episode Navigation: 00:20 – Introduction to Dr. Lior Tamir 01:10 – Becoming a dentist during the recession & leaving clinical dentistry 03:00 – Building software in the advertising world 05:30 – Returning to dentistry with a new perspective 07:15 – Why dentistry never had a real CRM 10:40 – The power of patient follow-up & outstanding treatment 13:10 – Integrating CRM + PMS into one platform 16:00 – Automating hygiene recall and patient communication 19:30 – How AI will support dental practices 22:00 – Tracking preferences, pipelines, and patient behavior 24:45 – Insurance workflows and getting paid faster 28:00 – Growth through operational efficiency 31:00 – Managing high-value cases like Invisalign 33:40 – The Dental App's open ecosystem & App Store model 37:10 – Cloud-based PMS vs. server-based systems 42:45 – What it means to simplify a dental practice 47:30 – Advice for entrepreneurial dentists Connect with Dr. Lior Tamir: Request a DemoInstagram Connect With Simplify Dentistry: 🌐 Website: simplifydds.com 🎧 Podcast: Available on all major platforms 📱 Social Media: Follow for updates and community conversations

Our guest today is Rob Montgomery, an attorney focused on dental legal solutions and a co-host of the Dental Amigos podcast. Rob joins us to discuss the critical legal, operational, and personal aspects of your dental practice. The conversation dives deep into the complex world of selling a dental practice, focusing on the common pitfalls when dealing with buyers. Rob emphasizes that happiness in a sale is not always about squeezing the highest valuation. He cautions practitioners against partnering with buyers who will ultimately make them miserable for the next five years, stressing the importance of protecting the team and the enjoyable practice you've built.   Episode Navigation 02:50 – Discussion on the importance of the legal framework in dental practice partnerships. 06:15 –The need for proper documentation and legal clarity when bringing on partners. 15:30 – Insights into the process of selling a dental practice and dealing with DSOs (Dental Service Organizations). 28:40 – Rob's perspective on happiness in a sale: it's not always about the highest dollar amount. 32:00 – The importance of protecting the practice culture and the team during a transition. What You'll Learn in This Episode ✅ Why happiness in selling your practice is not always about squeezing the highest valuation. ✅ The risks of partnering with buyers who could make you "absolutely miserable" for the next five years after a deal. ✅ How to prioritize protecting your team and your practice culture during the sale process. ✅ What an attorney focused on dental legal solutions actually does and how Rob got into the field.   Key Takeaways Happiness Over Highest Price: In a practice sale, happiness is not always about squeezing the highest valuation; prioritizing peace of mind is key. Avoid Misery: Be cautious of buyers who will make you "absolutely miserable" during the required post-sale work period. Protect Your Culture: The priority should be protecting the team and the enjoyable practice culture you've built. Legal Focus: Rob Montgomery is an attorney specializing in dental legal solutions who advises on the complex operational and legal aspects of selling a practice. Featured Discussion Topics Selling Strategy Buyer Caution Legal Clarity Legal Focus   Meet Our Guest Rob Montgomery is an attorney focused on dental legal solutions. He lectures widely on dental legal issues across dental schools and dental meetings. He is also a co-host of the Dental Amigos podcast.   Connect with Simplify Dentistry Website: simplifydds.comPodcast: Available on all major platforms   Topics: dental lawyer, solutions, dentists, selling strategy, buyer caution, legal clarity, legal focus

Join Dr. Richard Offutt as he sits down with Kara Kelley, founder and CEO of Clinical HR, to discuss how dental practices can strengthen their teams and reduce turnover through strategic HR. Kara shares how culture, compliance, and communication can be powerful tools for recruitment and retention—especially in today's competitive dental job market. Learn why "competing with culture" matters more than competing on pay, how to create systems that support your people, and how simple communication can transform team loyalty and performance.     Episode Navigation 00:00 – Welcome and guest introduction 01:15 – How Kara found her way into HR and dentistry 03:25 – The evolution of HR awareness in dental practices 06:30 – What today's employees actually want from benefits 09:30 – Balancing rising costs and team expectations 11:20 – Using HR as a recruitment and retention tool 13:15 – Building culture and compliance together 15:25 – Competing with DSOs through culture, not dollars 18:40 – Retaining employees in a shifting job market 20:35 – Educating your team on total compensation and benefits 23:10 – The importance of recognition and appreciation 25:30 – Lessons Kara wishes she had learned sooner 28:00 – Final thoughts and how to access Kara's free resource     Key Takeaways Strategic HR Matters HR isn't just paperwork—it's a foundation for team culture and stability. Awareness of HR compliance has grown; small practices must stay informed. Culture Over Compensation You can't always compete on pay, but you can compete on culture. Flexibility, appreciation, and communication often outweigh raises. Retention Through Recognition Employees stay where they feel valued and supported. Consistent feedback and appreciation improve morale and loyalty. Education & Transparency Use total compensation statements to show the full value of employment. Clear communication prevents misunderstandings and builds trust.   Featured Discussion Topics The evolution of HR in dentistry Recruiting and retaining dental teams Competing with DSOs and corporate practices Culture, compliance, and communication Total compensation and employee education Recognition and leadership in dental practices   Meet Our Guest Kara Kelley is the founder and CEO of Clinical HR, a consulting firm that helps dental practice owners build compliant, people-first teams. With a background in HR and business development, Kara specializes in strategic solutions that help dentists recruit, retain, and engage great employees.   Connect With Simplify Dentistry Website: simplifydds.com Podcast: Available on all major platforms Topics: dental HR, team retention, dental culture, employee appreciation, HR compliance, dental recruiting, leadership in dentistry, practice management, dental business strategy

Join our hosts, as they sit down with Drs. Bart and Brian Farrell to discuss their journey into oral surgery, practice growth strategies, and insights into modern surgical techniques. The Farrell brothers share valuable perspectives on leadership, practice management, and the evolution of oral surgery in today's healthcare landscape. Episode Navigation 00:00 - Introduction and welcome 01:07 - Path to dentistry and oral surgery 03:02 - Evolution of surgical techniques 11:31 - Impact of technology on practice 18:43 - Practice growth and equity partnerships 27:53 - Leadership lessons learned 40:52 - Discussion on dental education future   Key Takeaways Practice Evolution Transition from traditional surgical methods to digital planning and virtual surgery Implementation of therapeutic dressings and Exparel for better patient outcomes Importance of collecting and analyzing practice data for improvement Focus on doctor-led leadership in growing practices   Technology Impact Digital planning replacing traditional articulators Integration of CBCT and STL files for precise surgical planning Improved anesthesia delivery systems Enhanced surgical efficiency through technology Meet Your Guests: Dr. Bart Farrell: Experienced oral surgeon following in his father's footsteps, focused on patient care and practice growth. Leader in implementing new surgical techniques and practice management strategies. Dr. Brian Farrell: Innovator in oral surgery techniques, particularly in orthognathic surgery. Frequent lecturer and educator, sharing expertise in modern surgical approaches and practice development.   Connect With Simplify Dentistry Website: simplifydds.com Podcast: Available on major platforms Topics: oral surgery, practice management, dental technology, healthcare leadership, dental education, practice growth, surgical techniques, dental practice acquisition, dental anesthesia, orthognathic surgery

Join Dr. Murtuza Shah-Khan and Dr. Richard Offutt as they sit down with Gary Bird, founder of SMC National and host of Dental Marketing GOAT. In this no-fluff conversation, Gary breaks down the real barriers that hold dental practices back from growth—from marketing missteps to front desk inefficiencies. Learn how to convert more leads, improve patient experience, and think like a modern dental business.   Episode Navigation 00:00 – Welcome and guest intro 01:45 – Why most dental marketing fails 04:05 – Referral patients vs. marketing patients 08:00 – Breaking through the dental "growth ceiling" 10:00 – Front desk: capability vs. capacity 14:00 – How to review call "game tape" 18:30 – Training for pricing and phone conversions 21:00 – Turning insurance calls into booked appointments 25:20 – Simplifying your marketing strategy 27:45 – Final takeaways and where to connect   Key Takeaways Dental Marketing Myths Most practices lose a majority of their marketing ROI at the front desk Referral patients come in with built-in trust—marketing patients don't Practice owners often underestimate how many calls they miss or mishandle Fixing the Front Desk Review recorded calls for training and accountability Scripts don't mean robotic—they create confidence Pricing questions are not objections—they're opportunities to connect Marketing without conversion systems is just expensive hope   Featured Discussion Topics Dental marketing strategy Referral vs. marketing patients Front desk performance Practice growth bottlenecks Call conversion and scripting Business systems for dental teams   Meet Our Guest Gary Bird is the founder and CEO of SMC National, a dental marketing agency helping group practices scale with smart strategy and strong conversion systems. He's also the host of Dental Marketing GOAT and a frequent voice in national dental business conversations.   Connect With Simplify Dentistry Website: simplifydds.com Podcast: Available on all major platforms   Topics: dental marketing, front desk training, dental growth strategy, practice conversion, patient acquisition, call scripting, practice management, referral patients, dental business systems