Gartner ThinkCast puts you at the intersection of business and technology with insights from the top experts on how to build a more successful organization, tea...
How Digital Twins Will Upend the Customer Experience
Today, we are exploring the emerging world of digital twins — particularly twins of a customer — with Gartner Global Chief of Research Chris Howard and Gartner VP Analyst, Michelle DeClue, on the retail-consumer goods industry team and cross-practice leader on the subject. They parse out how to define a customer, what makes a digital twin and how the relationship between the two could revolutionize the customer experience — from predicted actions and reduced friction to enhanced personalized experiences. Dig Deeper Download: 2024 Emerging Tech Impact Radar https://gtnr.it/3UbiIH0 Download: Gartner Top 10 Strategic Technology Trends for 2025 https://gtnr.it/3Ag0Y6q
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24:13
Inside the Gartner Top 10 Strategic Technology Trends for 2025
Amid the challenges of navigating social and economic disruptions and trends, the 2025 Gartner Top 10 Strategic Technology Trends will help you set a path forward to anticipate and prepare for future success. Fresh off debuting his research at Gartner IT Symposium/Xpo™ conference, Gene Alvarez, Distinguished VP Analyst and leader of Gartner’s Top Trends team, breaks down how each trend — from AI imperatives and risks, to new frontiers of computing and human-machine synergy — will drive innovation while upholding ethical responsibility and trust. Dig Deeper Download: Gartner Top 10 Strategic Technology Trends for 2025 https://gtnr.it/3Ag0Y6q Apply to Join: CIO Leadership Forum – The Premier Gathering of CIOs https://gtnr.it/3UpD6Ei
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19:23
The Future of Computing: The Next Decade and Beyond
In this episode of Gartner ThinkCast, we explore the future of computing — from what to expect in the next decade, to the possibilities beyond. Gartner Global Chief of Research Chris Howard is joined by Soyeb Barot, Chief of Research for Gartner for Technical Professionals and VP Analyst, to discuss what this future could look like. Hear how AI is rapidly driving the near-term innovation of quantum computing, the far future of autonomous businesses and space manufacturing, and why executive leaders should push to play an active role in shaping these possibilities. Dig Deeper Download: 2024 Emerging Tech Impact Radar https://gtnr.it/3UbiIH0 Read Now: What is Quantum Computing? https://gtnr.it/402rV84
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19:59
Detecting Counterfeit Reality: Deepfakes and Why We Love Them
In this episode of Gartner ThinkCast, we dive into the concept of counterfeit reality, where AI-generated content blurs the line between what’s real and what isn’t. Gartner Distinguished VP Analyst Daryl Plummer, who is not only an expert in the field but also coined the term “counterfeit reality,” explores the risks and opportunities that deepfakes, synthetic data and AI avatars will present in the coming years. From the potential for increased creativity and innovation to the pitfalls of reduced confidence in brand integrity, Daryl offers practical insights for executive leaders to navigate this quickly evolving landscape. Dig Deeper Read Now: Protect Your Organization From Disinformation Campaigns https://gtnr.it/3UcowA7 Watch Now: 7 Disruptions You Might Not See Coming: 2023-2028 https://bit.ly/4du1qvx
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28:38
Confronting Disruption: How to Recognize, Prioritize and Respond
As disruptive trends like edge computing, increased energy consumption and, of course, generative AI continue to reshape industries, Daryl Plummer, a Distinguished VP Analyst at Gartner, breaks down the essential steps for recognizing, prioritizing and responding to change — and, even more importantly, the long-term shockwaves that follow. Leading up to Plummer’s annual presentation at Gartner IT Symposium/Xpo™ conference, he also gives us a behind-the-scenes preview of how he thinks about disruptions in general, how he works through which trends to include on his list and what he hopes executive leaders take away to stay ahead of the curve. Dig Deeper Attend the Conference: Gartner IT Symposium/Xpo 2024 https://gtnr.it/4grBzHa Watch Now: 7 Disruptions You Might Not See Coming: 2023-2028 https://bit.ly/4enzIBo
Gartner ThinkCast puts you at the intersection of business and technology with insights from the top experts on how to build a more successful organization, team and career in the Digital Era. Join us every other Tuesday to get your competitive advantage. View all Gartner ThinkCast episodes at https://www.gartner.com/en/podcasts/thinkcast