Can One AI Agent Do Everything? How To Redesign Jobs for AI? HR Expertise And A Big Future for L&D.
This week I summarize my meetings and discussions with clients in NYC and you can see we covered many topics.
Here’s the AI summary, which is pretty good.
In this conversation, Josh Bersin discusses the evolving landscape of AI platforms, particularly focusing on Microsoft’s positioning and the challenges of creating a universal AI agent. He delves into the complexities of government efficiency, emphasizing the institutional challenges faced in re-engineering government operations.
The conversation also highlights the automation of work tasks and the need for businesses to decompose job functions for better efficiency.
Bersin stresses the importance of expertise in HR, advocating for a shift towards full stack professionals who possess a broad understanding of various HR functions.
Finally, he addresses the impending disruption in Learning and Development (L&D) due to AI advancements, predicting a significant transformation in how L&D professionals will manage knowledge and skills.
Additional Information
Inside Microsoft’s struggles with Copilot (Business Insider Exclusive)
Hyper-Growth Through Efficiency: Theme For The New Era
Digital Twins, Digital Employees, And Agents Everywhere
Chatbot Architecture: MS Copilot, Joule, Galileo, and The Future of L&D
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18:56
How AI Changes Organizations, Institutions, and Society
In today’s podcast I discuss the organizational, institutional, and societal impacts of AI. And I’m not predicting what “could happen” but rather sharing “what is happening now.” As you’ll hear, AI plays a role in our political issues but an even greater role in our careers, pay, rewards, organization structure, and culture.
A recent AI adoption study by McKinsey found that 74% of companies have at least one AI application in place, and 20% have 3 or more. So we’re already seeing the impact. As you’ll hear, this is a technology that people are worried about at the moment, so we need to consider many levels of change management throughout our organizations.
Chapters
00:00 The Rapid Rise of AI and Automation
05:13 Job Transformation and AI Impact
08:56 Privacy Concerns in the Age of AI
12:47 Organizational Design and Talent Density
20:48 Leadership in the AI Era
29:54 Embracing AI: The Path Forward
Additional Information
Hyper-Growth Through Efficiency: Theme For The New Era
How To Create Talent Density
Were These Layoffs Inevitable? Perhaps, But Here’s How It Happened.
People as Competitive Advantage: Certificate Course In The Josh Bersin Academy
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28:14
What's Holding Back People Analytics? Discussion with Paul Rubenstein from Visier. E198
After decades of effort and growth, only around 10% of People Analytics teams deliver strategic business value. Many are still focused on traditional analysis of engagement, retention, leadership pipelines, and other HR measures.
In this WhatWorks podcast I talk openly with Paul Rubenstein, the Chief Customer Officer at Visier, about how this market has evolved. And in the conversation you can learn about Visier and the role of integrated, AI-platforms for the important topic of managing corporate HR and work data.
Our newest research on People Analytics is coming out this month, stay tuned for much more detail on this topic.
Additional Information
People Analytics, Evolved: A Systemic Approach
Certificate Course in People Analytics from The Josh Bersin Company
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27:34
Diversity, Inclusion, DEI, and Wellbeing In The Trump Era E197
This week I discuss the issue of DEI (must it DIE?), inclusion, and corporate culture in the Trump Era. We just completed a 1.5 hour discussion with 30+ companies on the impact of the 2024 election and regardless of your political position, some people are worried. It’s clear to me that DEI (or whatever you call it) is not going away, but in this podcast I reframe the topic and give you perspectives from some of the largest companies in the world.
Additional Information
Are Diversity And Inclusion Programs Going Away?
Elevating Equity: A Certificate Program From The Josh Bersin Academy
Chief Diversity Officer: The Toughest Job in Business
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18:36
The History of Franklin Covey And The Enduring Model Of Leadership E196
In this episode of the WhatWorks podcast, Paul Walker, CEO of FranklinCovey, talks with Kathi Enderes about FranklinCovey’s history, his own journey of 25 years with the company from frontline employee to CEO, and how the company now helps large organizations like Marriott enable transformational change through individual behavior change, execution excellence, creating a culture of trust and performance, and developing new leadership capabilities.
FranklinCovey (FC) is one of the only publicly traded learning and leadership companies in the world.
Learn about how FC helps Marriott deliver one of the most highly esteemed customer experiences in the hospitality market.
Interviewee: Paul Walker, CEO FranklinCovey
Additional Information
The Surprising Facts About Leadership Development,
Human-Centered Leadership,
Why Are Some Companies More Dynamic Than Others?
Brasil