The Josh Bersin Company

• How CHROs Shape The Workforce Of The Future: Caryn McGarry of ICF

  In this episode of the WhatWorks podcast, Caryn McGarry, CHRO of ICF, describes her journey to CHRO how she manages HR in a highly competitive professional services company. Caryn shares insights on the detailed nature of the C-suite partnership and how her unique career path contributes to her C-level business role today. ICF is a large professional services company headquartered in Washington, DC with over 7,000 employees globally. Additional Information Why Is It So Hard To Be A Chief HR Officer (CHRO)? New Research: Secrets Of The High Performing CHRO Systemic HR Overview How Systemic HR shapes TomTom’s Strategic HR Journey

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• Bonus Episode: What Happened To Our Sense Of Trust?

  After an intense week in Europe at an HR Technology conference, I want to share my deep perspectives on Trust, which is in very short supply these days. Not only do European leaders mistrust the US right now, the Edelman Trust Barometer shows that 2/3 of employees no longer trust the CEOs of their own companies. In an effort to help you think this through, I share the three dimensions of trust and give you some important things to think about in your own career and in your role as an HR professional, leader, friend, or advisor to other leaders in your company. Additional Information 2025 Edelman Trust Barometer: A Crisis of Grievance Citizenship At Work: Dealing With Politics Inside and Outside The Company (podcast) Corporate Citizenship Defined: Trust, Inclusion, and Responsibility Giving Voice to Values: Certificate Program in The Josh Bersin Academy  

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• Don't Be Afraid: AI Is Your Friend

  After a long week of meetings about AI transformation with many companies, I want to highlight the big paradox we face. On one hand, AI is now seen as a proven, pragmatic solution to productivity, growth, and customer experience. So every company is pushing for AI transformations in every domain. But on the other hand, AI is also likely to eliminate many routine jobs, already leading to a white-collar recession. (White collar and college educated workers are having a hard time finding new jobs.) How do we deal with this paradox? Listen in and I’ll tell you the story, and also explain how companies are redesigning their entire job architectures to accommodate the AI change. Additional Information First HR AI Success Metrics Beyond “Saving Time” Emerge from Josh Bersin Company Analysis The Rise of the Superworker: AI Imperatives for 2025 Meet Galileo, your essential AI assistant for everything HR.

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• AI Transformation From The Frontlines: Lessons Learned, Why Employees Are Worried

  This week I summarize some of the hard-hitting AI transformation and productivity stories we’re hearing from clients, and I explain the various ways to approach these topics. I also discuss the surprising pushback on DEI and how workforce fear and stress has risen in our companies. All this leads to a new and important new role for HR leaders: driving and leading the push toward productivity and automation throughout the company. And finally I try to give you some perspective on the Elon Musk DOGE work going on in Washington and how this impacts our business strategies. Additional Information Busting Bureaucracy: Are Layoffs The Only Way To Go? New Research: Secrets Of The High Performing CHRO Despite Political Firestorm, Diversity Investments Are Alive And Well The Rise Of The Superworker: Delivering On The Promise of AI Edelman Trust Barometer 2025 Resources For You The Organization Design SuperClass (Josh Bersin Academy certificate program) Elevating Equity: Comprehensive Certificate Program in The Josh Bersin Academy Get Galileo®, The Essential AI Assistant For Everything HR  

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• AI Arrives In Corporate Learning: Welcome to Arist

  This week I interview CEO of Arist Michael Ioffe, one of the most innovative entrepreneurs I’ve met. Michael and his team have built an astounding message-based learning platform that uses AI to build content, distribute content, and even do needs analysis. For those of you who are L&D or learning geeks, you really need to listen to this podcast. Arist was developed for “learning in the war zone,” and that’s pretty much what business is like. Additional Information Experience Arist: HR Predictions and Imperatives for 2025 (Josh Bersin Academy – Free) Autonomous Corporate Learning Platforms: Arriving Now, Powered by AI The Rise of the Superworker: Delivering On The Promise Of AI    

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