Business Analysis Live!

Giving and receiving feedback doesn’t have to feel awkward—discover how to turn it into a powerful relationship-building skill!In this episode of Business Analysis Live, I sit down with Paweł Sidorowicz to unpack the art (and science!) of feedback. We explore why feedback matters, how to give it thoughtfully, and what it takes to receive it with grace—even when it stings. From practical frameworks to real-life stories, this conversation is packed with insights you can use right away to strengthen relationships at work and beyond. If feedback has ever felt uncomfortable, this episode will help you rethink it as a gift, not a lump of coal.🎙️Episode HighlightsWhy feedback is essential for building trust and relationshipsCommon challenges in giving and receiving feedbackA practical 4-step framework for delivering feedback effectivelyManaging emotions before and during feedback conversationsActive listening and self-awareness as feedback superpowersCultural and personal factors that shape feedback How to handle sensitive topics and timingTurning feedback into growth opportunities🔗 ResourcesConnect with Susan on LinkedInConnect with Paweł on LinkedInBusiness Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.Learn more at ⁠⁠⁠⁠https://www.iiba.org/

What if the most influential voices in business analysis aren’t the ones writing books, speaking at conferences or leading training but the ones who are talking with their peers about their experiences? In this episode of Business Analysis Live, I sit down with John Wisner, host of the BA Insights podcast, to explore how our everyday conversations impact the business analysis community. We talk about why connecting with peers matters, how creativity and adaptability fuel great analysis, and why sharing your authentic voice can break you out of your imposter syndrome mindset. From tailoring techniques to embracing AI, this episode is packed with insights for anyone who wants to rethink the importance of those breakroom conversations!🎙️Episode Highlights• Why conversations—not just conferences—shape the business analysis community• The origin story of the BA Insights podcast and its impacts• Creativity in business analysis: bringing your whole self to the work• Interviewing skills and adaptability as core business analysis strengths• Tailoring techniques vs. following the textbook• Using observation and practice to grow your skills and find your style• How AI is influencing the practice of business analysis 🔗 Resources· Connect with Susan on LinkedIn·  Connect with John on LinkedIn·  Watch John’s BA Insights podcastBusiness Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.Learn more at ⁠⁠⁠⁠https://www.iiba.org/#BusinessAnalysis #ProfessionalGrowth #BACommunity

In this episode of Business Analysis Live, Susan sits down with Mate Toth, a Microsoft MVP and Power Platform consultant, to explore why human skills—yes, those so-called “soft skills”—are essential in tech. We talk about blending technical expertise with communication, storytelling, and adaptability, and why these skills give you a competitive edge whether you’re a developer, data engineer, or business analyst. Plus, Mate shares his fascinating journey from cruise ship photographer to tech leader and community builder, and why he believes the future of work is “human first, builder next.”🎙️Episode Highlights• Why human skills matter in technical roles• Mate’s unconventional career path• The intersection of art and technology• Code-switching between a solution mindset and human skills• Why organizations undervalue soft skills and what to do about it• Practical advice for developers who want to influence solutions• Overcoming introversion and building confidence• The role of AI and the future of human skills in tech🔗 Resources· Connect with Susan on LinkedIn· Connect with Mate on LinkedIn· Learn about the Shift+Enter Summit in Budapest, HungaryBusiness Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.Learn more at ⁠⁠⁠⁠https://www.iiba.org/#BusinessAnalysis #HumanSkillsInTech #FutureOfWork

What do opera singers know about business analysis? (Spoiler Alert: Turns out it’s more than you think)In this episode of Business Analysis Live, I sit down with Elias Mokole, opera singer, educator, and communication coach, to explore how the power of your voice can transform the way you connect with stakeholders. We go beyond logistics and talk about the art of intentional communication, self-awareness, and authenticity. Whether you’re introverted or extroverted, these practical insights will help you leverage your unique voice to build trust, adapt in the moment, and communicate with confidence.🎙️Episode Highlights • Why your voice matters in business analysis• Self-awareness as the foundation for effective communication• Breath work and calming techniques for high-pressure moments• Authenticity vs. imitation: finding your own sound• Practical tips for introverts and extroverts• The mental game behind speaking and presenting• How preparation and adaptability go hand-in-hand🔗 Resources·Connect with Susan on LinkedIn·Connect with Elias on LinkedIn·Follow Elias at Developing Your Authentic VoiceBusiness Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.Learn more at ⁠⁠⁠⁠https://www.iiba.org/#BusinessAnalysis #CommunicationSkills #AuthenticVoice

What do AI and cybersecurity have to do with business analysis? More than you think.In this episode of Business Analysis Live, I’m joined by Bindu Channaveerappa—consultant, author, and global speaker—to explore the fast-evolving intersection of AI and cybersecurity. We unpack how these two domains collide, what business analysis professionals need to understand about risk, and how we can step into a more strategic role as organizations race to adopt AI. If you’ve thought that cybersecurity and AI are for tech teams, you’ll find that this conversation is packed with insights that will help you rethink your role in the age of intelligent systems.🎙️Episode Highlights• The convergence of AI and cybersecurity• Why 95% of AI projects fail• How business analysis professionals can bring the human factor to AI• Data readiness and decision validation• Ethical and societal impacts of AI• Security mindset as a core business analysis competency• Reflection as a strategic practice🔗 Resources• Connect with Susan on LinkedIn• Connect with Bindu on LinkedIn• Get Bindu’s book Cyber Security and Business AnalysisBusiness Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.Learn more at ⁠⁠⁠⁠https://www.iiba.org/#BusinessAnalysis #Cybersecurity #AI