Empire Flippers Podcast

For many eCommerce brands, getting the first sale is not the hardest part. Keeping customers coming back is.
In this episode of the Opportunity Podcast, Greg speaks with Matthew Holman, founder of D2C subscription agency Subscription Prescription, about how eCommerce brands can improve retention and increase recurring revenue by adding a subscription component to their business.

Matt explains why subscriptions are often misunderstood by founders. Many brands treat them purely as a way to increase lifetime value, but according to Matt, the real opportunity is creating a better customer experience that naturally drives recurring revenue.
Good onboarding is key. Matt explains that the first 7–10 days after a purchase are critical because that is when customers decide whether they feel like they are "winning" with the product. Brands that educate customers early, guide them through the experience, and reinforce value tend to see far stronger retention.

Greg and Matt also dive into why some ecommerce businesses force subscriptions where they do not belong, the psychology behind multi-month subscription offers, and why value stacking often works better than endless discounting.

For founders looking to improve customer retention and grow recurring revenue, this episode is filled with practical insights and real-world examples.


Topics Discussed in this episode:
What makes a business a good fit for subscriptions  (06:16)
When subscriptions do not work for ecommerce brands  (09:30)
The weirdest subscription product Matt has ever seen (12:38)
What separates high retention offers from those that just churn (14:38)
Mistakes founders make when trying to grow subscription revenue (18:56)
Building offers that increase retention and LTV  (22:03)
How new businesses should test subscription offers (27:29)
Matt's recommended testing framework for new subscription offers (32:42)
How to attract high-value consumers instead of discount shoppers (36:17)
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Sit back, grab a coffee, and learn how to reduce churn and increase recurring revenue through subscriptions!

Paid ads used to be simple: find the right audience, dial in your targeting, and scale.
Now? It's where a lot of businesses quietly burn cash. 
In this episode, we are joined by Hernan Vazquez, a paid ads expert with over a decade of experience.

Hernan explains why so many business owners are spending more on ads and getting less back.

The biggest problem is the math. What used to work at $3 leads or cheap clicks doesn't work when acquisition costs have doubled or tripled. But many businesses haven't adjusted. They're still running the same funnels, expecting the same outcomes, and wondering why margins are disappearing. 
According to Hernan, platforms like Meta and Google now rely heavily on AI, which means your creative is doing the real work. If your message doesn't land instantly, your budget gets eaten alive.
That's why more operators are shifting to low ticket offers.
Instead of risking everything on a cold high-ticket sale, Hernan suggests using low-ticket products to test demand, recover ad spend faster, and avoid wasting months on funnels that don't convert.
If you've ever looked at your ad spend and thought, "this should be working by now," this episode will show you what's actually going wrong, before it costs you even more.

Topics Discussed in this episode:
Hernan's background in paid ads  (02:31)
Paid vs organic and where to invest today  (04:23)
Hernan's advice for hiring your first media buyer (15:28)
How paid media has changed and the current struggles with Meta (21:59)
The shift from targeting to creative (25:30)
Why low ticket offers are making a comeback (28:05)
Funnels vs ecosystems and how to structure your strategy (35:31)
Retargeting and what still works today (45:43)
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Low Ticket Profits - Hernan's book

Sit back, grab a coffee, and learn how to get more conversions from your paid ads!

In a world flooded with AI-generated content, standing out is harder than ever. Which is exactly why understanding why people make decisions matters more now than ever before.
In this episode of the Opportunity Podcast, we're joined by Nancy Harhut, co-founder and Creative Director of HBT Marketing. Nancy specializes in blending marketing with behavioral science to uncover what actually drives customer action.

It's simpler than you might think. People rely on mental shortcuts to make decisions. Instead of carefully weighing every option, we act on instinct, often without realizing it. This impacts our purchasing decisions. 

Nancy explains that this is why tactics like loss aversion (avoiding mistakes), reciprocity (giving before asking), and autonomy (offering choice) are so effective. Small tweaks, like framing an offer as something to avoid losing, or giving two options instead of one, can have a big impact on conversions. 
An added challenge is that AI has made content faster and cheaper to produce, which makes standing out harder than ever. That's where the Von Restorff Effect comes in. People notice what's different. And as more businesses rely on AI, differentiation becomes your biggest advantage.

Nancy believes we're in a transitional moment. AI is changing how content is created, but human psychology still determines what sells. 
The businesses that win won't be the ones producing the most content. They'll be the ones who understand how people think, feel, and decide.

Topics Discussed in this episode:
04:33 - What neuromarketing is and why you should use it 
07:30 - Loss aversion in action
10:30 - Reciprocity and influence
16:30 - Autonomy bias and choice
25:00 - Decision-making and "liminal spaces"
30:30 - Pricing psychology tactics
35:30 - The impact of AI on marketing
44:00 - Risks of over-relying on AI
52:00 - How to stand out (Von Restorff Effect)
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Using Behavioural Science in Marketing - Nancy's book
HBT Marketing
Nancy's LinkedIn

Sit back, grab a coffee, and learn how to boost your sales and stand out from the crowd using neuromarketing!

Most hosting companies don't start because someone dreams of running servers. They start because something is broken and users are frustrated.
That's exactly how Terry Kyle built WPX.
In this episode, Terry joins us to discuss how he built WPX from a single server into a globally distributed hosting company with 100+ staff, thousands of loyal customers, and a reputation built on speed and hands-on support. 
We also dive into Terry's approach to modern SEO. While many entrepreneurs spend thousands of dollars buying courses and attending events, very few actually implement what they've learned. His advice is to start small, take action quickly, and build momentum through repetition rather than overthinking.
He also highlights emerging opportunities, particularly in non-English SEO markets, where competition is lower, and the upside remains significant.
While WPX gave Terry profit, he found purpose in his charity work after founding Every Dog Matters. Terry has built a large-scale dog rescue operation that now cares for hundreds of dogs daily. And while building a business was challenging, he describes the charity as far more difficult, both operationally and emotionally.
This episode shows that success isn't just about building a profitable company. It's about what you choose to do with the resources, skills, and leverage you've built along the way.

Topics Discussed in this episode:
The origins of WPX hosting (05:14)
Setting up the infrastructure to own a hosting company  (11:29)
Growth mistakes Terry made while building WPX (16:56)
Naivety in entrepreneurship is often crucial to success (21:55)
Terry's advice to entrepreneurs who suffer from analysis paralysis (29:48)
How to hire people to counter your weaknesses as a founder (32:32)
Does parasite SEO work for real brands? (38:40)
Terry's three pillars of great SEO (44:13)
Where Terry sees SEO going in the future (46:33)
More about Terry's dog charity Every Dog Matters (53:19)
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WPX
Every Dog Matters

Sit back, grab a coffee, and learn how to break out of analysis paralysis and take action!

Many online businesses fail to grow not because of bad products, but because of bad hiring.
In this episode of The Opportunity Podcast, Greg speaks with Mads Singers, a management coach who runs multiple recruitment businesses, to talk about where founders go wrong when building teams.
One of the most important hiring considerations is cultural fit. Culture is defined by behavior, not by what's written on your website, but by what you allow. If missed deadlines slide or high performers behave poorly without consequences, that becomes the standard. New hires quickly adjust to whatever they see around them.
We also discuss why personality often matters more than experience. Skills can be trained. Behavior is much harder to change. Matching someone's natural strengths to the role dramatically increases your odds of success.
Mads also reveals how he finds the best talent. The strongest candidates are usually already employed. If you're just posting a job ad and waiting, you're likely missing them. Expanding your reach and being proactive increases your chances of finding someone exceptional.
And if you're hiring a specialist in an area you don't understand? Borrow expertise. Bring in someone knowledgeable to assess technical skill, then set clear expectations from day one.
Mads explains that hiring isn't about filling seats. It's about building a team that solves problems without you. That's what turns a stressful job into a scalable, sellable asset.
If you're hiring right now, planning to hire, or feeling frustrated with your current team, this episode is worth a listen.

Topics Discussed in this episode:
Mads' background and his recruitment companies (02:18)
Mistakes and key characteristics to look for when hiring new staff (07:03)
Why personality matters more than skills (10:07)
The importance of identifying and protecting your company culture (14:16)
Identifying proactive people and supporting new hires (23:16)
How to make your job posting more attractive (28:58)
How to hire high-level leadership positions from outside your business (33:14)
Hiring, evaluating, and managing people more skilled than you (42:39)
Information about the SEO Mastery Summit happening in March (48:20)
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Sit back, grab a coffee, and learn how to hire the right people for your business!