Grit

• #228 Co-Founder Alinea & Tock: Selling Experience

  Guest: Nick Kokonas, co-founder of the Alinea Group and former CEO of TockAs of October 1, 2024, Nick Kokonas is no longer an owner of the Alinea restaurant group, which he co-founded and ran for almost 20 years. When he bought a vineyard in Napa Valley prior to the exit, one of his sons remarked, “He's given up. Time to go out to pasture.”Nick admits that the work ahead of him is “not the same” as the high-pressure world of a Michelin-starred restaurant in Chicago. But he’s started working with the magician Nate Staniforth on a new restaurant concept that will present diners with illusions and surprises over the course of a two-hour experience. “If you want to feel wonder and feel childlike again, go see a magician,” Nick says. “[But] there’s so much bad cultural baggage ... what we wanted to do was create an experience that is not really about magic.”Chapters:(02:29) - Celebrity restauranteurs (07:14) - The next act (12:30) - Buying the vineyard (15:37) - Fear is motivating (17:59) - Opening night (22:03) - Tongue cancer (27:56) - “OK, let’s fix this” (31:10) - Selling experience (38:32) - The table plate (42:40) - Feeling full (44:14) - Next Restaurant and Tock (49:33) - Being still (51:19) - Nate Staniforth’s lottery illusion (56:57) - The magic restaurant (01:02:29) - Being misunderstood (01:07:44) - Working via email (01:11:43) - “Enemies” (01:18:23) - Who Nick is hiring and what “grit” means to him Mentioned in this episode: Mike Gamson, Shaquille O’Neal, Jeff Kaplan, Steve Bernacki, Robin Anil, Grant Achatz, OpenTable, American Express, The Big Lebowski, The New York Times, eGullet, Gourmet Magazine, Roger Ebert, Eddie van Halen, Goodfellas, The Devil Wears Prada, Batman, the Chicago Bears, Madonna, Taylor Swift, Bavette’s and Brendan Sodikoff, Pablo Picasso, Chef’s Table, Google, Brian Fitzpatrick, Finding Real Magic, David Blaine, Mark Cuban, Mark Caro, Chicago Magazine, John Mariani, Cat Cora, Homaro Cantu, Dave Portnoy, Pete Wells, and Eric Asimov.Links:Connect with NickTwitterLinkedInConnect with JoubinTwitterLinkedInEmail: [email protected] Learn more about Kleiner PerkinsThis episode was edited by Eric Johnson from LightningPod.fm

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• #227: CEO & Founder Axon, Rick Smith: Push Risk

  Guest: Rick Smith, CEO & Founder of Axon (formerly TASER)Being a founder-CEO is a “unique superpower,” says Axon’s Rick Smith: People like him get a longer leash from the board to try things that outside CEOs might not.“My job is to push risk into the organization,” Rick says. “If there's a project with a 50 percent chance of success, a 50 percent chance of failure, but it's going to pay 100 to 1, any finance person will tell you, you should take that bet all day long.”One of those bets was the transition from running a weapons company called TASER into a broader public safety firm called Axon, which makes cloud-supported body cameras fro police, tactical drones, AI records management software and more. “If we never have a product failure, then we're not taking risks anymore and we're going to end up getting disrupted,” Rick says.Chapters:(01:09) - Tasers vs. guns (03:35) - Axon’s growth (07:09) - Biggest surprises (09:33) - How TASER got started (13:11) - Reinventing the taser (17:24) - A humiliating launch (23:33) - Rick’s family (26:14) - The Auto Taser failure (30:21) - The darkest days (34:26) - Hans Marrero (37:25) - Family and burnout (42:49) - Rick’s family (45:49) - Pivoting the business (51:37) - Axon body cameras (53:46) - Axon’s current products (58:08) - Re-educating the cops (01:02:09) - Pushing risk (01:05:44) - Competing with the gun (01:10:16) - Exponential stock plans (01:14:17) - Who Axon is hiring (01:14:46) - What “grit” means to Rick Mentioned in this episode: UnitedHealthcare and Brian Thompson, Harvard University, human-machine interfaces, Star Wars, Timecop, Star Trek, Jack Cover, Project Apollo, Ed Owen; the Bureau of Alcohol, Tobacco, and Firearms; Tom Smith, Rodney King, the Sharper Image, Steve Filmer, Phil Smith, Silicon Valley Bank, Emil Michael, Bob Kagle, Benchmark, Norwest Ventures, Molly Wuthrich, Josh Isner, The Terminator, Ferrari, Richard Branson, Burning Man, Steve Jobs, Brenda Smith, Hadi Partovi, Amazon AWS, Microsoft, DraftOne, Ambience Health, OpenAI, Mark Zuckerberg, Michael Brown, Computer Aided Dispatch, Elon Musk and SpaceX, and Luke Larson.Links:Connect with RickTwitterLinkedInConnect with JoubinTwitterLinkedInEmail: [email protected] Learn more about Kleiner PerkinsThis episode was edited by Eric Johnson from LightningPod.fm

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• #226 President & COO Coinbase, Emilie Choi: Through the Storm

  Guest: Emilie Choi, president & COO of CoinbaseAfter the collapse of FTX in 2022, “the whole industry was tarnished,” recalls Coinbase COO Emilie Choi. “Politicians came out criticizing crypto, saying it was a fraud.”But unlike FTX, Coinbase was a public company in the U.S. So when the SEC served it a Wells notice, announcing its intent to charge the company with violating securities laws, the executive team took an unusual step: They went on the offensive, publicly calling BS on the agency.“Well-regarded CEOs from TradFi, they were like, ‘You don’t do that,’” Emilie says. “’You don’t antagonize your regulator.’ ... It was a combination of chutzpah and maybe desperation that we were like, ‘We have to go tell our story, because if we don’t, nobody else will.’”Chapters: (01:14) - Working with founder CEOs (04:12) - Mission first (07:16) - Reviewing candidates (09:48) - Unusual hiring (11:22) - Crypto after FTX (16:29) - Operation Choke Point 2.0 (19:19) - Grin and bear it (21:24) - Channeling negativity (24:21) - Going to war with the SEC (26:20) - Donald Trump and Gary Gensler (28:38) - Was it worth it? (31:19) - Shipping challenges (34:03) - OKRs and personal goals (36:41) - Brian Armstrong and structure (40:56) - The COO guidebook (43:30) - Removing bureaucracy (46:50) - Investing in crypto (49:41) - After Coinbase (53:03) - Constantly on (54:53) - Favorite interview questions (56:28) - Who Coinbase is hiring (58:28) - Standing for something Mentioned in this episode: Google Chat, executive coaches, Mark Zuckerberg, LinkedIn, Jeff Weiner, speed reading, Warner Bros., Elizabeth Warren, Sam Bankman-Fried, Wells notices, Paul Grewal, Chris Lehane, Airbnb, OpenAI, FOIA requests, Balaji Srinivasan, Dan Romero, Kevin Scott, Microsoft, Patrick McHenry, Ritchie Torres, Fairshake PAC, A16z, Ripple, Stand With Crypto, Dogecoin, Robinhood, Charles Schwab, JPMorgan Chase, Goldman Sachs, Paul Ryan, Faryar Shirzad, Kara Calvert, Elon Musk, Earn.com, Ben Horowitz, Bain Capital Ventures, Claire Hughes Johnson and Scaling People, Directly Responsible Individuals, Fidelity, BlackRock, Yahoo!, Stewart Butterfield, Brad Garlinghouse, Alibaba, Flickr, cognitive tests, and Loom.Links:Connect with EmilieTwitterLinkedInConnect with JoubinTwitterLinkedInEmail: [email protected] Learn more about Kleiner PerkinsThis episode was edited by Eric Johnson from LightningPod.fm

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• #225 CEO Lattice, Sarah Franklin: Trailblazer

  Guest: Sarah Franklin, CEO of LatticeAs the CEO of a growing company, Lattice’s Sarah Franklin has learned that one of her most important contributions is taking a leap of faith. “You have to have the courage to be the first one to do it,” she says,” and to show that it can be done, and to pave the way so that then your team feels trust.”Sarah cautions, though, that sometimes courage is deciding to stop and go a different direction. As agentic AI becomes more common, the people building companies like Lattice should look to the “cautionary tales” of how social media and mobile phones have changed society, she says.“We can have the courage to say, what are the outcomes that we want to prevent? Or what are the outcomes that we want to make sure happen? This all takes, courage, because it’s all unknown.”Chapters:(01:14) - Schooling in Mexico (04:09) - Raising brave children (10:28) - Sarah’s upbringing (13:29) - The pursuit of money (16:23) - Measuring success (19:28) - Learnings, not regrets (22:55) - Make an impact (26:44) - Pitching Trailhead (32:56) - Elevating a B2B company (35:27) - How to colonize Mars (38:39) - Marketing, the Salesforce way (44:21) - Dolphining and truth-tellers (50:56) - Renewed purpose (56:30) - The challenges of being CEO (01:00:18) - Pave the way (01:03:25) - “Humanizing AI” (01:06:57) - Handling controversy (01:11:04) - Who Lattice is hiring and what “grit” means to Sarah Mentioned in this episode: FaceTime, Salesforce, Marc Benioff, Mahatma Gandhi, Instagram, the Fortune 500, Java, Jerry Maguire, National Parks, Nike, Michael Jordan, Apple and “Think Different,” Sara Varni, Scott Holden, Andy Kofoid, Databricks, Datadog, Behind the Cloud, Oracle, Microsoft, Elon Musk, Amazon AWS, George Hu, Mike Rosenbaum, Cheryl Feldman, Zac Otero, Guidewire Software, AI agents, Indiana Jones and the Last Crusade, and LinkedIn.Links:Connect with SarahLinkedInConnect with JoubinTwitterLinkedInEmail: [email protected] Learn more about Kleiner PerkinsThis episode was edited by Eric Johnson from LightningPod.fm

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• #224 CTO & Co-Owner 37signals, David Heinemeier Hansson: Perfect Flow

  Guest: David Heinemeier Hansson, CTO & co-owner of 37signals and creator of Ruby on Rails 37signals CTO David Heinemeier Hansson has organized his life around his passions: Writing, racing sports cars, and coding. “ Why aren't we all doing that?” he wonders. “Why aren't we all trying to optimize our life in such a way that much of it is enjoyable?”Part of the problem, David argues, is that it’s impossible to find a creative or productive flow inside of mainstream work culture. Open offices, managerial over-hiring, and sloppy scheduling prevents people from reaching a flow state.“40 hours a week is plenty than most people,” he says. “... So many people today are focused on just adding more and more hours. They're not thinking about how those hours are spent.” Chapters:(01:19) - 24 Hours of Le Mans (06:48) - Amateurs in sports car racing (10:54) - Flow and meditation (15:25) - Mundane bulls**t (18:14) - Optimizing for flow (21:09) - Calendars and open offices (24:30) - Full-time managers (29:06) - Small companies (32:20) - Selfishness and work (40:21) - Taking other people’s money (45:43) - Temptation (49:49) - Moderately rich (55:19) - “The day I became a millionaire” (58:56) - The hassle (01:03:58) - Achieving the dream (01:08:34) - Shopify and Tobias Lütke (01:14:50) - Trade-offs and downsides (01:18:43) - The impact of Ruby on Rails (01:22:02) - “I love being wrong” (01:25:37) - DEI and illegal drugs (01:29:49) - Not hiring (01:30:35) - What “grit” means to David Mentioned in this episode: TikTok, Minecraft, Mario Kart, Formula One, NASCAR, Lewis Hamilton, the NBA, Tesla Model S, Flow: The Psychology of Optimal Experience by Mihaly Csikszentmihalyi, Steve McQueen, Jason Fried, Tetris, Bullshit Jobs: A Theory by David Graeber, Elon Musk and Twitter, the Dunbar number, Zappos, Google, Adam Smith, Stripe, Meta, Jeff Bezos, Basecamp, Zapier, 1Password, GitHub, SpaceX, private jets, Aesop, the Pagani Zonda, the Porsche Boxster, Lamborghini, Coco Chanel, LeBron James, Hey, Steve Jobs, Michael Arrington and TechCrunch, Y Combinator, Dr. Thomas Sowell,Punished by Rewards by Alfie Kohn, Grit by Angela Duckworth, and LEGO. Links:Connect with DavidTwitterLinkedInConnect with JoubinTwitterLinkedInEmail: [email protected] Learn more about Kleiner PerkinsThis episode was edited by Eric Johnson from LightningPod.fm

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