Episode 60 - Andy's response to a case against HOP (part 1)
Andy (and with a little help from from Chat GPT) begins her counterargument against herself from episode 59. There first point: "Root cause does (not) exist"
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19:02
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19:02
Episode 59 - An argument against HOP
In an attempt to model a debate team, we argue against HOP, the problems (we're told) it causes, and why we should continue with the status quo.
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25:41
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25:41
Episode 58 - The gap between what get to leaders see and what we hear
(Trigger warning: suicide) Andy and Matt discuss a recent series of interactions they've had with Leaders, the Frontline workers, and how the reality of work often doesn't make it to the top.
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32:09
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32:09
Episode 57 - Andy goes back to (imaginary) work
We play a "mind game" of sending Andy back to one of her previous HSE roles with her existing HOP knowledge and ask what she would do differently - all of which we recorded in during a long drive.
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32:44
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32:44
Episode 56 - Something Very Obvious (HOP used in conversation)
We talk about discreet changes that can be made in conversations and the questions we ask to "do HOP".