Think Like Amazon

• #35: Top 7 Lessons from 33 Episodes of Think Like Amazon

  Jorge is officially taking over as the new host of Think Like Amazon. But before diving into fresh conversations, he went back and studied the top episodes. What he found is timeless leadership lessons from insiders who built and scaled Amazon. In this kickoff episode, he breaks down 7 powerful insights (from earning trust to building real customer obsession) that every ambitious leader should hear.Whether you lead a team or just want to level up your thinking, these takeaways will change how you operate.1. (02:50) Long-Term Results Mean Bringing People with You (Ronak Patel, ex-Director of Logistics)2. (06:26) Customer Obsession Goes Beyond Data (Jennifer Arthur, 16-year Amazon veteran)3. (11:58) "Working Backwards" Means Embracing Hard Truths (Colin Bryar, former Technical Assistant to Jeff Bezos)4. (14:06) Earning Trust Can Be Systematic (Justin Maner, ex-Director Amazon Devices)5. (20:56) Simple Solutions Often Win (Dave Anderson, former GM)6. (24:21) Ownership Has Levels (Ethan Evans, former Amazon VP)7.  (28:21) Say YES to Get "Lucky" (Ronak Patel, most listened episode so far) Mentioned in the episode:·       Ronak Patel: https://www.linkedin.com/in/ronak-patel-nashville/·       Jennifer Arthur: https://www.linkedin.com/in/jennifer-arthur-460768/·       Colin Bryar: https://www.linkedin.com/in/colinbryar/·       Justin Maner: https://www.linkedin.com/in/justinmaner/·       Dave Anderson: https://www.linkedin.com/in/scarletink/·       Ethan Evans: https://www.linkedin.com/in/ethanevansvp/·       Follow us on LinkedIn: www.linkedin.com/company/think-like-amazon-podcast

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• #34: From Amazon to Entrepreneurship - Taking Ownership with Tyler Wallis

  Tyler Wallis spent seven years at Amazon, leading teams in Consumer Electronics, Home Improvement, and Marketing for Amazon Canada. In that same time, he scaled from intern to team leader. After Amazon, Tyler founded TripleLine, an agency helping “better-for-you” CPG brands scale profitably on Amazon, and launched this podcast (Think Like Amazon) to share insights on applying Amazon’s leadership principles beyond the company. In this episode, it was now Jorge’s turn to interview Tyler, as he shares his journey from corporate leader to entrepreneur, reflecting on key lessons and practical takeaways:How Amazon’s Ownership principle shaped his career, including driving to Canada to gather critical data firsthand.The transition from corporate life to entrepreneurship and how Amazon’s principles guide his business approach.Why being a generalist prepared him for entrepreneurship’s diverse challenges.Practical advice for aspiring entrepreneurs, including building a diverse skill set within your current role. Whether you're curious about Amazon’s culture, entrepreneurship, or scaling a business, this conversation is packed with actionable insights. Mentioned in the episode:Tyler’s LinkedIn: www.linkedin.com/in/tylermwallis/Learn more about Triple Line: https://triplelinebrands.com/Profit and Purpose Podcast: www.profitandpurpose.show/ Follow us on LinkedIn: www.linkedin.com/company/think-like-amazon-podcast

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• Learn and Be Curious for an Effective Career with Jorge Pando

  Jorge Pando spent eight years at Amazon, holding key leadership roles across retail and advertising, most recently as Head of Product for Amazon Advertising. In addition to his corporate responsibilities, Jorge developed and scaled the "Effective at Amazon" program, which grew from a side project to an initiative impacting over 70,000 Amazonians across 60 countries. Now, Jorge provides courses and coaching to help business leaders improve their effectiveness in work and life.In this episode, Jorge shares his unique career journey, insights into Amazon’s leadership principles, and lessons learned from scaling impactful programs. You’ll hear Jorge discuss:How Learn and Be Curious fueled his transitions between diverse roles at Amazon, from general management to advertising innovation.The process of developing and growing the "Effective at Amazon" program—and how it shaped his personal and professional growth.The importance of balancing curiosity and execution to deliver results while driving personal development.Why side projects can build your brand, expand your network, and open unexpected doors in your career.Practical advice for integrating continuous learning into your life and workplace.Whether you're interested in Amazon's mechanisms, leadership development, or strategies for pursuing passion alongside a corporate career, you're sure to glean valuable insights from this conversation with Jorge.Mentioned in the Episode:Jorge's Website: https://theeffective.co/Jorge on LinkedIn: https://www.linkedin.com/in/jorgelpando/Follow us on LinkedIn! https://www.linkedin.com/company/think-like-amazon-podcast/

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• Delivering Results through Transparent Leadership with Ronak Patel

  Ronak spent over 9 years at Amazon, where he led large businesses across Fulfillment, Ultra-fast delivery, Real Estate, Process Improvement, and Last Mile Delivery. Ronak was also the youngest Regional Director in Amazon history, with placement into Amazon’s highest volume, most critical region of fulfillment. After nearly a decade with the company, Ronak left Amazon to join Odeko as Chief Supply Chain Officer.  In this episode, Ronak shares how his career in operations leadership quickly unfolded and the leadership principles that helped him achieve success in the programs, centers, and regions he led. You’ll hear Ronak share how Deliver Results rounded out his perspective on maximizing the collective impact of Amazon’s leadership principles, how leadership transparency helped him turn around a 2,800-employee site, and how, with the right focus and motivation, leaders can help their teams operate at a high level, whether at Amazon or in any business arena.   Ronak on LinkedIn: https://www.linkedin.com/in/ronak-patel-nashville/ Follow us on LinkedIn! https://www.linkedin.com/company/think-like-amazon-podcast/

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• How to Dive Deep and ask your team good questions with Jennifer Arthur

  Jennifer spent over 16 years at Amazon across various roles that included Financial Analyst, Product Manager, Head of Vendor Management, and Category Leader. During this time, Jennifer’s teams helped create new input metrics and ask questions to evolve Amazon’s use of data in the quest for operational excellence. Jennifer has since taken this ability to lead through data and questioning to launch a marketplace service for BuildDirect Technologies and consult various consumer brands in their Amazon and e-commerce negotiations and growth strategies.  In this episode, Jennifer shares context behind her career journey and how she used preceding roles to prepare for later leadership roles as Amazon director and executive at Build Direct. She also shared practical examples from her experience asking questions and identifying data to improve business operations.  You’ll also hear Jennifer share: ·        How increased transparency into variable product costs quickly clarified needed actions·        Why Dive Deep is such a fundamental principle for managing a P&L and marketplace business·        How listening to key customer anecdotes helped create a better assortment strategy in the Watches category·        How leaders can apply the Dive Deep principle when moving to a completely new business·        How to improve negotiations with the right use of questions and data  Jennifer on LinkedIn: https://www.linkedin.com/in/jennifer-arthur-460768/Jennifer’s email: [email protected] us on LinkedIn! https://www.linkedin.com/company/think-like-amazon-podcast/

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