I never thought HR could be remotely interesting, BUT I can honestly say I was wrong. In today’s episode, I’m joined by HR expert Phoebe Kitto, owner of HR Dynamics, to talk about the often misunderstood world of Human Resources. Most people think HR is boring, but after you listen to this episode, you will see how HR can be very exciting, and it can also cover your arse in so many areas of small business. Phoebe explains that HR is not just about rules and compliance, but about creating a thriving, high-performing team. We discuss key strategies for managing staff effectively, the importance of clear contracts, and how to foster a positive workplace culture. Key Takeaways from this Episode: HR is about managing your most valuable asset – your team. A strong HR foundation includes clear contracts and staff handbooks. Managing staff performance effectively requires regular feedback and KPIs. The probationary period is crucial for assessing the right fit for your team. Micromanage during the probation period to ensure expectations are met. Once probation ends, shift from directing to inspiring your team. Clear communication and understanding are key to avoiding conflicts. Set realistic KPIs and use them to measure and improve staff performance. Don't avoid tough conversations – frame them in a way that invites collaboration. HR is not just about compliance; it’s a tool for improving your practice and team dynamics. If you have any questions about HR, you can contact Phoebe directly by email at
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